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Your customer must select pickup at a pickup location when placing an order through your online store in order to take advantage of our delivery service to one of our pickup locations, which cover the entire country.

Delivery to a pickup point allows your customers to have their packages delivered to one of our local locations (La Poste locations [post offices, municipal postal agencies, etc.], Pickup Retailer Locations, Pickup Lockers, or Voisins-Relais). This delivery method offers greater flexibility and personalized assistance when picking up their packages.

Pickup is a subsidiary of the La Poste Group and works closely with La Poste-Colissimo to offer your customers a wide range of pickup locations (retail pickup points and lockers) throughout France.

Your customer can find a nearby pickup location using the map or list that you provide on your website when they select their delivery options.

Yes, it is certainly possible to offer your customers carriers other than Colissimo (though our customers are very satisfied with our services 😉; learn more).
Please note that when using the pickup point widget, it is not possible to display other carriers on a map or list of pickup points provided by Colissimo.