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  • Our expertise
    • Our environment and climate commitments
    • Our business
    • Our network
    • Customer satisfaction & NPS
    • Certifications
    • Solutions techniques partenaires
  • Offer and prices
    • France
    • French overseas
    • International
    • Proposer du retour
    • Prices
    • Options and services
    • Services that make a difference
  • Tools and Services
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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221 results for

43 News 178 FAQ

News

Date
Feb 23 2023
More security in the use of our services!
Catégorie
Advice

FAQ

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This information is necessary to define the list of collection points (post offices, local shops, lockers) that will be open on the date of delivery of the parcel and during the time the parcel is held.
The order preparation time is set by default to 3 working days. If you do not change it, this value will be taken into account.
You can also enter your order preparation time in your call parameters, in which case the value entered in the parameter will take precedence over the Back Office.

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You can apply by filling in the form on the Pickup website.

Applications are reviewed on a weekly basis. Pickup will contact you if the location of your business meets the needs of their network.

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The Tracking Web Service allows you to retrieve the tracking of your parcels in order to display it on your website for your customers.

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This is a unique identifier provided to you by Colissimo to access your delivery method choice page. It is automatically generated by the application and must be transmitted in the parameters for calling the delivery method selection page in i-frame.

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To subscribe to the Colissimo On Demand service, you must go to your selfcare Colissimo Box and previously subscribed to a Facilité contract or a Privilige contract.

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