France
In addition to the traditional home delivery services provided to the wider public, the Colissimo Entreprise service gives you the possibility of offering your clients the entire range of solutions for out-of-home delivery and returns that are essential to any online business today.
Colissimo Domicile
A delivery service to your customers' homes to develop your sales and guarantee the satisfaction of your e-buyers
- Guideline delivery times: 2 days
- Home Delivery (with or without signature)
- Standard letterbox delivery for the offer without signature.
- Parcels weighing up to 30kg
- Integrated flat-rate compensation of
€23/kg on the Colissimo offering without signature
€33/kg on the Colissimo offering with signature - Expertise in home delivery and last mile delivery
- Optional ad valorem insurance up to €5,000
6 brackets available: €150, €300, €500, €1,000, €2,000 and €5,000
Colissimo Point Retrait
Un serviA point of collection delivery service to develop your sales and offer a wide range of delivery options for your e-buyers.
- Guideline delivery times: 2 days
- 25,000 collection points in France (post office, relay and pick-up point)
- Up to 20kg in relay points and Pickup setpoints
- Integrated flat-rate compensation of €23/kg on the Colissimo offering with signature
- Optional ad valorem insurance up to €5,000.
4 brackets available: €150, €300, €500, €1,000
Colissimo Retour
A simplified return service at the post office, at a relay point or in a letterbox to build loyalty and remove the brakes on purchases
- Guideline delivery times: 2 days
- Delivery with signature
- Various drop-off points (letterboxes, post offices and relay points)
- Integrated flat-rate compensation of €23/kg on the Colissimo offering with signature
- Optional ad valorem insurance up to €5,000.
6 brackets available: €150, €300, €500, €1,000, €2,000 and €5,000 - Notification sent to the return sender once the parcel is delivered
Our strengths
- Inform your customers of the place and date of delivery while giving them the possibility to reprogram their information, with the Flex Services of Colissimo.
- Pilot and manage your activity thanks to the Colissimo Box selfcare and the Parcel Tracking Tool.
- Benefit from a daily support with our Customer Service, composed of 250 advisers located in France.
- Customize your interfaces using "Web Services Solutions", while benefiting from Colissimo maintenance.
The
Our exclusive letterbox return service
The e-buyer places the parcel in his letterbox for safe collection by the postal carrier.
Our network
An effective industry tool that offers complete and secure cover of the whole of France.
