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  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
  • Offer and prices
    • France
    • French overseas
    • International
    • Proposer du retour
    • Prices
    • Options and services
    • Services that make a difference
    • Get collected
  • Tools and Services
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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373 results for

37 News 128 Articles 30 Help and tutorials 178 FAQ

News

Date
Mar 21 2024
By your side during the Paris 2024 Olympic and Paralympic Games!
Catégorie
Olympic Games 2024
Date
May 28 2024
News on Colissimo Out of Home Delivery and Colissimo International Return offers
Catégorie
International
Date
Jun 6 2022
Your Colissimo deliveries during the Paris 2024 Olympic and Paralympic Games!
Catégorie
Olympic Games 2024
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Articles

Declaration of accessibility

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Visuel - Page offre domicile
Colissimo Home Delivery : the comfort 
of effortless delivery in 24/48 hours

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  2. Colissimo Home Delivery : the comfort 
of effortless delivery in 24/48 hours
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Your Colissimo invoice is changing

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  2. Your Colissimo invoice is changing
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Help and tutorials

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ColiShip user guide
Sous titre
Let us guide you as you get started with the ColiShip postage tool
Catégorie
ColiShip
Media
Affranchir
Support type
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About ColiShip
Body

Find out more about ColiShip, Colissimo's online postage tool that allows you to post all your parcels in France, to the French overseas departments and territories and to international destinations.

Catégorie
ColiShip
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Creating ColiShip users
Sous titre
ColiShip tutorial #5
Body

How do I create users from the Colissimo Box to use ColiShip?

Catégorie
ColiShip
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FAQ

Contenu

Colissimo uses the SHA-1 encryption method, this algorithm is used to convert data into hexadecimal from an encryption key and a given character string: the signature. The encryption key is provided by Colissimo. It is unique and generated by the application. It enables you to calculate your signature.

The purpose of the signature is to guarantee that the data transmitted to the delivery method choice page will not be modified later. In particular, it renders memorising the call URL in a browser unusable.
The calculation and the list of the calling parameters composing the signature are included in the Integration Guide for the Delivery Method Selection Page.

Contenu

ColiShip, the online franking tool, lets you generate labels and prepare your parcel shipments, once you've subscribed to a Colissimo contract. To access it, you need to log in with your Colissimo Box login and password. 

You'll find the following features in ColiShip: 

  • The ability to generate labels for outbound/return, Metropolitan France, Overseas, International, Home, Collection point...
  • The options available to you: insurance, DDP option, etc.

The following information is essential: a shipping address, a destination address, a telephone number, an evaluation of the weight, the offer and options for delivery of the parcel. 

Important : only parcels handed over to Colissimo are invoiced. There is no invoicing per printed label.

Contenu

By default, ColiShip uses the address entered on your contract. 

You can easily modify the shipping address by creating a new address in the sender's address book and specifying for which shipments you wish to use it. 

Contenu

It is possible to share an address book between several users of the same account. Addresses created, deleted or modified by one user will be shared with other users on the same account. 

To do this, log in to ColiShip with your Colissimo account number, go to the “Address book” tab in the settings and select "Share the address book". 

Important : it is not possible to share an address book between several accounts. 

Contenu

The transport price displayed in ColiShip is indicative and calculated on the basis of the information entered when the label is created (weight, options, destinations, etc.). Monthly billing will be based on the options selected and any applicable surcharges. 

Any error in the data transmitted will be corrected by La Poste when the monthly invoice is issued.

By default, the general rate is displayed. It is possible to display the negotiated rate by logging on to ColiShip with the account, going to the settings, “Prices” tab and choosing "negotiated rates".

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