Practical advice and information

Description

When it comes to e-commerce, everything to do with delivery is a natural extension of the experience your e-buyer will have with your brand. From the choice of delivery methods to return solutions, from sending goods internationally to simply ensuring that your reusable or non-reusable parcels are properly packed, find out all the Colissimo advice you need to help you on a daily basis.

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Visuel - Conseils et informations pratiques

Packing parcels properly: the bea-ba of e-commerce logistics

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Visuel encart page emballage
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Deliver your parcels in appropriate packaging

The parcel you send is the first thing your customer will see of you. And you know as well as we do: the 1st impression is often decisive.

A well-packaged order in a well-fitted, well-protected parcel will also impress your customer! What's more, to win them over over over the long term, it's not just a question of delivering their purchase on time... 

Don't miss the opportunity to make a 1st good impression

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Vignette - Websérie
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An ’almost’ perfect parcel
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If it's well prepared, with packaging that's just the right size, your parcel will be a hit. 
Follow our Web-Series and consult all our advice for every shipping problem.



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Visuel - Les 5 règles d'or pour emballer son colis
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The golden rules for a perfect parcel
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A parcel in good condition on arrival generates good customer satisfaction. On the other hand, a parcel that is in poor condition due to the vacuum or the chosen packaging will lower this score. Follow the golden rules for packing your customers.

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Vignette - marchandises dangereuses
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Dangerous and prohibited goods in parcels
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A good shipment takes preparation. 
Make sure your parcel does not contain any prohibited or even dangerous products.

 

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Vignette - Emballage Colissimo
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Colissimo postage labelling solutions
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Colissimo is stepping up its efforts to eco-design its packaging and recycle it more efficiently, for example through partnerships for reusable packaging, the creation of a REPOSTE label and an Afnor specification.

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Vignette - Page Hipli
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Hipli
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It's possible to reuse the same parcel up to 100 times!

 

 

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Vignette - Page Label Reposte
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Reposte Label
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Guarantee that your packaging is environmentally friendly


 

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Illustration page AFNOR
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Afnor specification n°2210
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All the advice and recommendations of a consortium of experts for more sustainable packaging.

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Launching and developing your online business internationally

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Visuel - Conseil pour livrer à l'international
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Our advice for international deliveries

Going international isn't something you can improvise. Neither is expanding into a new country. 
With its international delivery service, home delivery and collection points, combined with its network of partners around the world, could be the service you select to deliver to your foreign e-buyers. Before doing so, we have a few tips and practical information to share with you.

GO INTERNATIONAL!