Practical advice and information
When it comes to e-commerce, everything to do with delivery is a natural extension of the experience your e-buyer will have with your brand. From the choice of delivery methods to return solutions, from sending goods internationally to simply ensuring that your reusable or non-reusable parcels are properly packed, find out all the Colissimo advice you need to help you on a daily basis.
Packing parcels properly: the bea-ba of e-commerce logistics
Deliver your parcels in appropriate packaging
The parcel you send is the first thing your customer will see of you. And you know as well as we do: the 1st impression is often decisive.
A well-packaged order in a well-fitted, well-protected parcel will also impress your customer! What's more, to win them over over over the long term, it's not just a question of delivering their purchase on time...
If it's well prepared, with packaging that's just the right size, your parcel will be a hit.
Follow our Web-Series and consult all our advice for every shipping problem.
Learn more >
A parcel in good condition on arrival generates good customer satisfaction. On the other hand, a parcel that is in poor condition due to the vacuum or the chosen packaging will lower this score. Follow the golden rules for packing your customers.
Learn more >
A good shipment takes preparation.
Make sure your parcel does not contain any prohibited or even dangerous products.
Learn more >
Colissimo is stepping up its efforts to eco-design its packaging and recycle it more efficiently, for example through partnerships for reusable packaging, the creation of a REPOSTE label and an Afnor specification.
Learn more >
It's possible to reuse the same parcel up to 100 times!
Learn more >
Guarantee that your packaging is environmentally friendly
Learn more >
All the advice and recommendations of a consortium of experts for more sustainable packaging.
Learn more >
Boost your e-commerce business
How can you optimize your parcel delivery services to take advantage of the growth in e-commerce? How do you acquire new customers and retain their loyalty? Discover the 6 consumer expectations to achieve this.
Learn more >
Delivery is often the only point of physical contact between the brand and the end customer. Receiving the product is therefore decisive in building and maintaining a relationship of trust. Find out how delivery can boost customer satisfaction.
Learn more >
Consumers' online shopping habits have become much more democratic in recent years, but some e-buyers are still reluctant to place an order, especially on a site they've never bought from before.
Learn more >
Launching and developing your online business internationally
Our advice for international deliveries
Going international isn't something you can improvise. Neither is expanding into a new country.
With its international delivery service, home delivery and collection points, combined with its network of partners around the world, could be the service you select to deliver to your foreign e-buyers. Before doing so, we have a few tips and practical information to share with you.
