Choose the n°1 of the CO2 neutral delivery services for the shipment or return of all your parcels in France and International
Deliver to your customers within France in 48 hours*
* at home or at a pick-up point
Deliver your customers anywhere in the world
according to their local habits
Offer Returns from France or International
to increase your customer acquisition and loyalty
Choose the services that fit your needs
We offer solutions to accompany you in every step of your orders, from the purchase to the delivery of your order through the preparation and tracking of your shipments.
E-commerce modules and solutions
Access all of Colissimo’s partner CMS allowing you to view the withdrawal points, edit the transport labels and integrate tracking on your site.
Display Delivery Mode Choices
Front Page Points Withdrawals
Embed an overview page of available take-down points.
Web Service Point Withdrawals
Integrate in real time the withdrawal points available around the address chosen by your e-buyers in compliance with your graphic charter, thanks to the Colissimo APIs.
Consult the integration tips of our services for your merchant site and retrieve Colissimo logos or language elements on our offers and CSR commitments.
Use an online tool, simple and accessible at any time to edit your transport labels (including return parcel) for all your deliveries in France, overseas and internationally.
Franking Web Service
Connect the Web Postage Service with your site to automatically export your recipient addresses to edit and print your standard shipping shipping labels, for all your outbound and outbound packages in France, overseas and abroad.
Documents Web Service
Simply load the additional customs documents for the delivery of your foreign customers in case of forgetting at the time of postage.
You can also automatically retrieve all your proof of deposit.
Colissimo On Demand
Trigger a request to collect up to 15 of your parcels whenever you want and need them with responsive service on the same day and online.
Service available under the Colissimo Facility contract.
Online tracking tool for yourself and your clients
Outil de Suivi Colis (OSC), for yourself.
Improve your customer relationship with the Parcel Tracking Tool.
Manage, track and manage the delivery of your customers' orders and make your claim requests to Customer Services with ease.
LaPoste.fr, for your clients.
Make available to your customers the link to track their order on the site of laposte.fr
Tracking Web Service
Connect the Tracking WebService with your site to allow your tracking customers to deliver their parcels directly from your site.
Make yourself visible to your recipients when sending your packages by setting your business name and logo in the My Account section.
Manager your users
Create users by administering different rights to the applications according to their need. This feature allows you to control the granting and access to different applications to different users within your company.
With advanced user functionality, you can also link your different accounts to a main account, which will allow you to have a consolidated view of your business.
Technical Support Ticket Management
Open tickets to technical support independently from the online tool.
Wish to subscribe to our offer ?
Discover the two types of contract specific to your company's needs
What makes the difference
100% of the territory covered thanks to 70,000 letter carriers, 18 platforms and 20,000 withdrawal points. Worldwide deliveries through our international partners to 235 destinations
A voluntary environmental commitment that revolves around eco-design, reduction and compensation.
Your customers need flexibility and serenity in the reception of their package: online tracking, on lapste.fr or the mobile app, notifications by email or sms and possibility to choose a date or a place of delivery in case of absence.
Exclusive to Colissimo in France, your e-shoppers no longer need to travel to return their package. A way to lift the brakes on buying and retain your customers.
During your first 6 months of business, receive 10% discount on all your shipments in France and abroad.
Information about your deliveries
frequently asked Questions
Consult our FAQ to find the answers to your questions
Assist you on your project
Contact us at 3634
A question, need information on a solution. We are at your disposal from Monday to Friday from 8.30am to 7pm and Saturday from 8.30am to 1pm.
Calls are not overtaxed, except for any additional costs charged by the operator.
Contact an agent through the online form
A question, need information on a solution, write us via the contact form.