International
Boost the expansion of your export business with Colissimo !
With 220 destinations served worldwide Colissimo is a reliable partner for helping you to grow internationally
Colissimo Home Delivery
A delivery service to your customers' homes to develop your sales and guarantee the satisfaction of your international online shoppers
- Indicative transit time: from D+3 (1)
- Parcels weighing up to 30kg
- Home delivery with or without signature (only in Belgium and Switzerland)
- Offer available to 220 destinations
- Timeline commitment to 40 destinations (2)
- Integrated lump-sum compensation of €33/kg for Colissimo with signature
Integrated lump-sum compensation of €23/kg for Colissimo without signature
Available services and options
- Optional Ad Valorem insurance to €5,000.
6 brackets available: €150, €300, €500, €1,000, €2,000 and €5,000 - Full tracking on more than 150 destinations in 3 languages on the laposte website and local partner website
- An interactive notification service to 20 European destinations(3)
- Postal partner option (for Germany, Austria, Italy and Luxembourg)
- Option DDP (Duty Delivered Paid) only on Colissimo Home Delivery with signature out of 31 destinations
Colissimo Out of Home Delivery
A delivery service in pick-up points to increase your sales and offer a wide range of delivery options for your online shoppers.
- Indicative transit time: from D+3 (1)
- Parcels weighing up to 20kg
- Delivery in post offices, pickup points or lockers
- Offer available to 18 destinations
- Delivery transit time commitment to 17 destinations(4)
- Integrated lump-sum compensation of €23/kg
Available services and options
- Optional Ad Valorem up to €1,000.
4 brackets available: €150, €300, €500 and €1000 - Full tracking in 3 languages on the laposte website and local partner website
- An interactive notification service
Colissimo Return
A simplified returns service to increase your conversion rate.
- Indicative transit time: from D+3 (1)
- Parcels weighing up to 30kg (5)
- Return :
- By post office from 24 international countries
- By post office and mail box from France to EU countries - From 28 countries to France from 75,000 points - post offices or retail outlets depending on destination (postal network)
- From France to 21 European countries (letterbox and post office delivery)
- Integrated lump-sum compensation of €23/kg for Colissimo Return
Available services and options
- Optional Ad Valorem insurance to €5,000.
6 brackets available: €150, €300, €500, €1,000, €2,000 and €5,000 - Full tracking in 3 languages on the laposte website and local partner website
- Notification sent to the re-sender, once the parcel is delivered to the e-tailer
(1) indicative transit time in working days
(2) Colissimo Home Delivery: Delivery transit time commitments are subject to change depending on international developments and our agreements. List of countries with delivery commitments as of July 2024: Austria, Belgium, Czech Republic, Denmark, Estonia, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal (including specific territories), Slovakia, Slovenia, Spain (including specific territories), Sweden, Switzerland and United Kingdom. 40 destinations by 2025
(3) Austria, Belgium, Czech Republic, Danemark, Estonia, Germany, Hungary, Italy (excluding specified regions), Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Portugal (including specified regions), Republic of Ireland, Slovakia, Slovenia, Spain (excluding specified regions), Sweden, United Kingdom
(4) Colissimo Out of Home Delivery: delivery transit time commitments are subject to change depending on international developments and our agreements. List of countries with delivery commitments as of December 2024: Austria, Belgium, Canada, China, Czech Republic, Denmark, Estonia, Germany, Honk-Kong, Hungary, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal (including specific territories), Singapour, Slovakia, Slovenia, South Korea, Spain (including specific territories), Sweden, Switzerland, Thailand, United Kingdom, United States and Vietnam. 40 destinations by 2025.
(5) Depending on destination
- Quick delivery time from D+3
- Delivery modes that are adapted to your customers' local habits
- An efficient worldwide network of alliances and partners specialising in last mile delivery, in particular the DPD network in Europe and, for certain major destinations, the use of the express postal network (EMS in China, Japan, etc.).
- A dedicated international customer service
- An enhanced delivery experience for your customers with interactive notifications service to 20 European countries
- The DDP (Delivered Duty Paid) option lets you cover to 31 destinations the cost of taxes and duty instead of your consignees (excludes Return service)
The
The Postal Partner option
On four destinations you can now choose the Postal Partner option to forward your parcels. This option allows you to be as close as possible to the local habits, to facilitate the recovery of the parcel in case of pending.
Liste des pays éligibles à l'offre
| Eligible countries Sort descending | Pricing zone | Offers | Delays | Partenaire(s) de livraison |
|---|---|---|---|---|
| AFGHANISTAN | 6 | Colissimo Domicile International | from D + 13 | Afghan post |
| ALAND ISLANDS | 6 | Colissimo Domicile International | Posti Ltd | |
| ALBANIA | 4 | Colissimo Domicile International | from D + 6 | Posta Shqiptare |
| ALGERIA | 4 | Colissimo Domicile International | from D + 4 | Direction des Postes, Algerie , Fedex |
| AMERICAN SAMOA | 6 | Colissimo Domicile International | Poste de SAMOA AMERICAINES | |
| ANGOLA | 6 | Colissimo Domicile International | from D + 7 | EMPRESA NACIONAL DE CORREIOS ANGOLA |
| ANGUILLA | 6 | Colissimo Domicile International | from D + 7 | Anguilla Postal Service |
| ANTIGUA AND BARBUDA | 6 | Colissimo Domicile International | from D + 7 | Antigua and Barbuda GPO |
| ARGENTINA | 6 | Colissimo Domicile International | from D + 5 | Correo Oficial de la Republica Argentina SA |
| ARMENIA | 4 | Colissimo Domicile International | from D + 8 | Haypost CJSC |
