Our contracts

When you choose Colissimo, you are offering your customers a guarantee of convenience, trust and reassurance!

1. A strong brand among online shoppers with 94% of assisted awareness
2. A network that is constantly evolving to enable you to be a little closer to your customers every day
3. A recipient NPS of 61
4. 7.5/10 satisfaction among our corporate customers
5. Solid environmental commitments

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Colissimo Enterprise is a comprehensive service that adapts to your needs and those of others, with the following features:

1. Fast collection, delivery and return solutions in France and abroad
2. Technical solutions that suit you at every stage of your orders, from purchase to delivery, including the preparation and tracking of your shipments.
3. A secure customer account that gives you access to a wide range of functions and complete services, 7 days a week, 24 hours a day.  You can manage and control your parcels easily and with total freedom.  Do you need help? Contact Customer Service by phone or via Chat.  
4. A range of services, the Flex Services, dedicated to your recipient customers, to facilitate the reception of their parcel (even in case of absence) and thus improve their delivery experience, a true extension of the customer experience on your website.