Colissimo at Deliver Europe 2025
Deliver Europe: the must-attend event for the European supply chain
On 4–5 June 2025, Deliver Europe will celebrate its 10th edition in Amsterdam.
For this special anniversary, Deliver promises two intensive days of inspiring talks, highly targeted matchmaking, exclusive networking, and a dedicated 10-year programme, including a keynote by Christiana Figueres, former Executive Secretary of the UN Framework Convention on Climate Change.
Colissimo will be there with a dedicated stand and a strengthened commercial team, ready to share its vision of a logistics model that is both high-performing and responsible.
Colissimo: a delivery offer tailored to French consumer habits
Online shopping is no longer a trend it’s a well-established habit. French e-shoppers now have high expectations for simplicity, choice and convenience.
- 58% alternate between home delivery and out-of-home delivery, depending on their schedules, lifestyle, or personal constraints.
- In reality, 3 out of 4 parcels are delivered to the home. The key lies in complementarity.
Colissimo is designed to adapt to all contexts with a complete, multi-modal offer, aimed at delivering the right solution at the right time, at the best price-performance ratio while ensuring optimal customer experience and responsible delivery.
And our model delivers results:
- An average satisfaction score of 8.8/10
- A Net Promoter Score (NPS) of 63—one of the highest in the sector, across all delivery modes
Are you an international e-retailer? We offer a tried-and-tested solution aligned with the real expectations of the French market—ensuring smooth delivery and long-term customer loyalty.
Workshop | 5 June at 4:00 PM
An enhanced experience—from promise to proof
“Innovation, technology and sustainability: key drivers of customer satisfaction, NPS and e-commerce growth”
Join Sanae Murschel (International Sales Director) and Florian Leclercq (European Sales Manager) to discover how Colissimo combines cutting-edge technology, operational excellence and environmental responsibility to build more efficient and sustainable logistics.
IT innovation : Thanks to in-house developments enriched by ethical and responsible AI, we provide consumers with ultra-accurate estimated delivery dates directly in the checkout process, and proactive notifications right through to delivery.
The result : more clarity, more confidence, more satisfaction.
Environmental responsibility : 53% reduction in CO₂ emissions per parcel between 2013 and 2024 (now 281g CO₂/parcel), a certified SBTi net zero trajectory for 2040, smart pickup point networks, low-carbon delivery… All of which enables brands to engage customers around more sustainable behaviours.
📍 Come and meet us on 4–5 June 2025 at Colissimo stand A30!
Looking for a reliable, locally recognised partner able to meet the demands of a discerning market like France?
Enjoy a one-on-one conversation with our experts during Deliver and move your strategic thinking forward on e-commerce customer and delivery experience.
Sources :
- Panel usage colis 2024 : Overview of parcel shipping and receiving practices in France » - Ipsos pour Colissimo
- « Perspectives de livraison » Ad hoc study conducted by IFOP - survey of 5001 people representative of the French population aged 15 and over. Fieldwork from January 24 to February 05, 2024 - Online self-administered survey. - Ifop pour Colissimo
- « Déplacements des destinataires pour un retrait hors domicile » - survey of 6,000 individuals aged 18 and over, who have made a trip to collect at least one parcel from a cash & carry point in the last 12 months. Query based on last trip made. Withdrawal point use case chosen when ordering. Fieldwork from 03 to 15 July 2024 - Self-administered online survey. Ad hoc study conducted by CSA for Colissimo.
