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The CO2 Calculator can be accessed from the connected Colissimo Box home page by clicking on the “Piloter” button, then selecting “CO2 Indicators” from the left-hand vertical menu.

Packages considered in the CO2 calculator correspond to those invoiced monthly.

If you have any questions, please contact our technical support team on 0 241 742 088, Monday to Friday (excluding public holidays), 8am to 6pm. 
(free service + call charge).

Delivery indicator dashboard data is updated once a day on the Colissimo Box at around 1am.

For international destinations in the delivery indicators dashboard, delivery performance takes into account: all destinations in Europe and a large part of the world (major exports), whether these destinations have a delivery commitment or indicative delivery times. Delivery performance is calculated on outbound flows only ( excluding return flows).

The delivery performance displayed by default for ‘International’ destinations is that of the destinations with deadline commitment.

For ‘Overseas’ destinations, delivery performance takes into account flows from mainland France to overseas France (excluding return flows).