Our network to deliver across France and internationally

Why Colissimo? Because trust doesn’t end with payment.

“From the very launch of TPOP in 2019, delivery was a strategic priority. Our promise couldn’t stop at creating a product or putting it up for sale. For an e-commerce experience to be successful, the end customer must receive their order in good condition, through a partner they know and trust.

We were looking for a reliable, well-established solution capable of serving us throughout France. Colissimo stood out for its nationwide coverage, quality of service, and the trust the brand inspires in shoppers.

This requirement aligns with our business model: on-demand production to minimize unnecessary inventory, carefully selected products—particularly organic cotton textiles—and plastic-free shipping. We needed a delivery service consistent with this simple, controlled, and responsible supply chain.

The first benefit is trust. When a customer sees Colissimo listed in their delivery details, they immediately understand that their package will be handled by a well-known and reliable provider.

The second benefit is coverage. Our users can sell to a wide variety of customers, in both large cities and small towns. The Colissimo network allows us to support this diversity and make online sales accessible to businesses of all sizes.

Finally, Colissimo reinforces the continuity of the experience we’re building with TPOP: helping our users gain visibility, sell, produce on demand, then deliver with confidence and foster long-term relationships with their customers. Delivery is the moment when the digital experience becomes tangible for the buyer.

Because delivery isn’t just a technical issue—it’s a visible part of the customer relationship. For a designer, an e-commerce seller, or a small brand, every order counts. Reliable delivery can turn a first sale into a positive experience, and then into a lasting relationship.

Colissimo is a long-standing and foundational partner for us. It helps us keep our promise."

"We specialize in eye care products, and our individual customers often have urgent needs. Direct delivery to the mailbox is therefore the solution our customers most frequently request.

Thanks to Colissimo’s national network, we’re able to deliver to customers throughout France with remarkable reliability. Adding pickup point delivery has been a real bonus for our customers, saving them time.

Colissimo guarantees a high-quality service that’s as close as possible to our customers. For B2C deliveries, it’s the best option available in mainland France."

Why Colissimo? For the quality and flexibility of the service.

"With Colissimo, we can offer a fast, secure delivery service tailored to a variety of different needs, whether it’s home delivery requiring a signature, flexible delivery to a pickup location, or international delivery. In our view, it’s the most reliable solution for e-commerce businesses."

"For our Shilton brand, we were looking for a reliable delivery solution capable of efficiently covering the entire country, while relying on a dense network of pickup locations that is accessible to our customers. It was also important for us to be able to count on a recognized partner that guarantees a high-quality delivery experience.

Thanks to Colissimo’s solutions, we’ve achieved excellent delivery quality as well as responsive and attentive customer service.

Colissimo’s reputation, combined with its affiliation with La Poste Group, also serves as a true mark of trust and credibility with our customers, which helps boost their satisfaction.

We recommend Colissimo’s solutions for their reliability, the quality of their distribution network and pickup locations, as well as the responsiveness of their customer service. The strength of the Colissimo brand and its affiliation with La Poste Group also provide additional assurance for both businesses and their customers."

"We were looking for a simple, effective solution that met our standards for a high-quality delivery service. Delivery times of 24–48 hours and delivery to the mailbox are undeniable advantages for the customer. The network of post offices and pickup locations makes it easy to deliver packages in a way that accommodates customers’ diverse preferences. Building customer loyalty in the book market isn’t easy, but over time we’ve been able to do so thanks to all of these factors.
The postal network enjoys a good reputation and puts our customers at ease. The network’s high level of technical sophistication, robustness, and redundancy, along with its efficient customer service, provide a stress-free approach to e-commerce. Even though there are several strong players in the market, La Poste stands out by bringing a human touch to the business relationship, offering clear and unconditional commitments, and delivering exceptional efficiency—whereas others put forward compelling arguments accompanied by a host of conditions."

We chose the Colissimo solution nearly 20 years ago, and we have no plans to switch.