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  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
    • French overseas
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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629 results for

137 Articles 38 News 30 Help and tutorials 246 Country 178 FAQ

Articles

Media
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International delivery times
Frequently Asked Questions
Media
visuel-offre-inter2.png
International
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News

Date
Jun 5 2023
New Colissimo International Returns offer
Catégorie
International
Date
Jul 17 2023
Summer Operations Newsletter
Catégorie
Offer
National
Date
Oct 10 2024
The Colissimo International Return offer now available in 100% of Scandinavian countries!
Catégorie
International
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Help and tutorials

Media
ONDEMAND
Support type
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Find out about Colissimo On Demand
Sous titre
Find out about Colissimo On Demand
Catégorie
Colissimo On Demand
Media
Gestion
Support type
Custom icon
Adding advanced users
Sous titre
Adding advanced users
Body

Find out how to add one or more power users to your account in a matter of clicks.

Catégorie
User Management
Media
Gestion
Support type
Custom icon
Linking an existing user
Sous titre
Linking an existing user
Body

Find out how to link a user with your account. Make sure that the user is already created before you link them.

Catégorie
User Management
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Country

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ALBANIA
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ALGERIA
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GERMANY
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FAQ

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YES. The United Kingdom is no longer part of the European Union, a customs declaration must be made for all trade (import/export) between the United Kingdom and the European Union. Our web services solutions now include the CN23 customs declaration for all shipments to this destination.

Contenu

The United Kingdom is a destination outside the European Union, so the customs documents that must be submitted with your parcels are:

  • The CN23 customs declaration (in 3 copies)
  • The commercial or pro-forma invoice (in 2 copies)

If these documents are not provided, parcels may be blocked at customs.

Contenu

Under certain conditions, the agreement allows you to benefit from an exemption of customs duties for all exchanges between the United Kingdom and the European Union, whatever the products.

Without an agreement, certain products would have been heavily taxed under the UK-EU Common External Tariff (CET). It is important to note that, in order to benefit from the exemption of customs duties, the imported products must have a European Union Certificate of Origin.

Contenu

Find all the specifics related to your French overseas territories and International shipments in the Information about international shipments section. From this section, you can also download the Colissimo Export Guide and the Customs Export Formalities Guide.

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To track your parcel deliveries, we invite you to visit our ColiView application, which allows you to track up to 20,000 parcels over a period of 90 days. Using this tool, you will also be able to directly contact our Customer Services Department online.

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