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  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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756 results for

154 Articles 47 News 30 Help and tutorials 246 Country 279 FAQ

Articles

Media
Visuel - Livrer la France
Delivering across mainland France
Media
Charte e-commerce responsable 2
Responsible e-commerce charter: Acting together for a more sustainable e-commerce
Media
Livrer l'international
Deliver internationally
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News

Date
Jul 12 2022
Summer operations newsletter
Catégorie
Offer
National
Date
Jan 4 2022
Christophe Demailly presents the new Colissimo International service!
Catégorie
International
Date
Sep 18 2025
Our actions speak louder than words
Catégorie
CSR commitment
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Help and tutorials

Media
SUIVRE
Support type
Custom icon
Managing customer service requests
Sous titre
Tutorial #3: Managing customer service requests
Body

Find out how to manage and track all your customer service requests simply and efficiently in a few clicks!

Catégorie
Outil de Suivi Colis
Media
ONDEMAND
Support type
Custom icon
Find out about Colissimo On Demand
Sous titre
Find out about Colissimo On Demand
Catégorie
Colissimo On Demand
Media
Affranchir
Support type
Custom icon
Ad Valorem insurance option
Body

Discover the Ad Valorem Insurance option available on our Colissimo International offer accessible from the Coliship franking tool.

Catégorie
ColiShip
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Country

ALBANIA

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  2. The Colissimo Business offer: the most comprehensive and reliable delivery solution
  3. Wherever your customers are, we can deliver to them with our e-commerce delivery solutions
  4. Colissimo Home Delivery Overseas: the convenience of hassle-free delivery
  5. ALBANIA
  6. Search
ALGERIA

Breadcrumb

  1. Home
  2. The Colissimo Business offer: the most comprehensive and reliable delivery solution
  3. Wherever your customers are, we can deliver to them with our e-commerce delivery solutions
  4. Colissimo Home Delivery Overseas: the convenience of hassle-free delivery
  5. ALGERIA
  6. Search
GERMANY

Breadcrumb

  1. Home
  2. The Colissimo Business offer: the most comprehensive and reliable delivery solution
  3. Wherever your customers are, we can deliver to them with our e-commerce delivery solutions
  4. Colissimo Home Delivery Overseas: the convenience of hassle-free delivery
  5. GERMANY
  6. Search
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FAQ

Contenu

You must enter an address as a parameter of a Collection Point request, respecting our grammar. The Colissimo Web Service responds to the request with a list of collection points containing: the point's address, geolocation details, opening and closing times. The grammar of our Web Services is freely available on the Internet and is described in our technical documentation.

Contenu

You can download our technical documentation from the Tools and Services section (Technical Documentation > Production of your send labels).  This documentation contains the address of the servers that provide our Web Services as well as a description of the grammar to be used to formulate your requests.
The grammar of our Web Services is available by adding the suffix "?wsdl" to the Web Service address.

Contenu

You will find all the information on the following page: Tools and Services > Tracking Web Service

Contenu

Find all the information you need concerning a parcel's characteristics in the export guide in the "International" section.

Contenu

To subscribe to the Colissimo Collecte service offer, you must contact your Colissimo sales representative and previously subscribed to a Privilege contract.

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