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  • About us
    • Our environment and climate commitments
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    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
  • Offer and prices
    • France
    • French overseas
    • International
    • Proposer du retour
    • Prices
    • Options and services
    • Services that make a difference
    • Get collected
  • Tools and Services
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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373 results for

37 News 128 Articles 30 Help and tutorials 178 FAQ

News

Date
Apr 28 2025
Overcome cross-border purchase barriers and win over new e-buyers
Catégorie
International
Advice
Date
Jun 3 2025
Colissimo at One to One B.Better 2025
Catégorie
National
Date
Jun 4 2025
Colissimo at Deliver Europe 2025
Catégorie
National
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Articles

Media
Visuel - Page livre blanc Colissimo 2025
Find out how to optimize your shopping journey right down to the last mile.

Breadcrumb

  1. Home
  2. Find out how to optimize your shopping journey right down to the last mile.
  3. Search
Simplify your shipping label management with a printer tailored to your logistics

Breadcrumb

  1. Home
  2. Simplify your shipping label management with a printer tailored to your logistics
  3. Search
Media
visuel-offre-om_2_size.png
French overseas

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  1. Home
  2. Offer and prices
  3. French overseas
  4. Search
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Help and tutorials

Media
SUIVRE
Support type
Custom icon
The parcel sheet
Sous titre
Tutorial #2: The parcel sheet
Body

Find out about the features associated with the parcel sheet: the timeline, essential information about your parcels, and parcel pinning.

Catégorie
Outil de Suivi Colis
Media
SUIVRE
Support type
Custom icon
Managing customer service requests
Sous titre
Tutorial #3: Managing customer service requests
Body

Find out how to manage and track all your customer service requests simply and efficiently in a few clicks!

Catégorie
Outil de Suivi Colis
Media
ONDEMAND
Support type
Custom icon
Find out about Colissimo On Demand
Sous titre
Find out about Colissimo On Demand
Catégorie
Colissimo On Demand
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FAQ

Contenu

To deposit parcels franked with ColiShip, you can generate a deposit slip in the “History” menu by selecting your parcels to summarize all shipments in a single document, with a flashable barcode.

Contenu

Access to the consumables ordering function is linked to your Colissimo authorization and contract. You can access it via "My Account> My Services> Prepare your parcels" . If you do not have access, please contact your company administrator.

Contenu

2 cases are possible:

1st case, you've lost your password. To retrieve it, click on "Forgot my password?" at the bottom of the login window.
This will take you to a new page, where you just need to enter your username* and the e-mail address for your Colissimo Entreprise account. Then click on the "Send" button to receive a link by e-mail, enabling you to easily create your new password.

2nd case, you've lost your Colissimo Box login. To retrieve it, please contact our technical support team on 0 241 742 088 (Free service + call charge) - Monday to Friday (excluding public holidays) from 8am to 6pm.

NB* : Your login corresponds to your 6-digit account number, provided to you when you opened your Colissimo Entreprise account in order to access your customer area.

Contenu

Access to the consumables ordering functionality is linked to your Colissimo authorization and contract. You can access it via "My Account> My Services> Prepare your parcels". If you do not have access, please contact your company administrator.

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