If your order preparation time is not fixed, you can specify a different time for each order in the call settings on the delivery method selection page. In this instance, it's the value put as a parameter which will have priority over the Back Office.
Our Service Center is available calling 0241 742 088* from Monday to Friday (excluding public holidays), from 8:00 am to 6:00 pm. Speak " Incident " and then " Expeditor " when you hear the choices available.
*Cost of a local call from a landline telephone.
The Parcel Tracking Tool is a new online parcel tracking and request management interface for businesses. This tool allows you to track your parcel activity in an optimal way and to be able to inform your customers more efficiently.
If you have several sites, you must have several accounts and subscribe to the service for each of the accounts (sites).
You can choose the collection days when you subscribe. This will allow you to define the days on which you wish to have your parcels collected.
