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To change your technical solution and your contract, please contact your sales advisor or call 36.34 to make the necessary changes.

We also suggest you check out our different technical solutions here : 3 étapes clés

The supported protocols are: FTP, SFTP and AS2

You must add an iFrame link to your command tunnel, which will point to the Colissimo delivery options selection page. An encryption key is also provided in order to hide the exchanges between your website and the Colissimo website.

On the Colissimo delivery options selection page, your customer enters the address where he/she wants the delivery or somewhere near to a pick up location. Once your customer has selected his/her preferred pick up point, you can save this information and include it in your shipping process.

Please contact our Service Centre on 0241 742 088*, lines are open Monday to Friday (except French public holidays) from 8.00 a.m. to 6.00 p.m. *price of a local call from a landline.

No, using our technical solutions is free. However, the development required to integrate our solutions must be covered by you.