Shipping parcels to Belgium
Belgium represents a prime opportunity for international growth for e-tailers. With a dynamic online market and connected consumers, the potential is there. But how do you approach this market effectively? Parcel shipping is a key element of success. This page gives you the essential information you need to succeed in your expansion in Belgium: from key data on the e-commerce market to the buying habits of Belgian consumers and including Colissimo shipping solutions tailored to their needs to optimise your cross-border logistics. Colissimo will support you with tailored offers that meet the requirements of Belgian e-buyers and ensure reliable, high-performance delivery.
Identity card and basic information about Belgium
- Country code : BE
- Capital : Brussels
- Languages : French, Dutch
- Population : 11 748 716 residents
- Currency : Euro
Public holidays 2025 :
1 January, 21 April, 1 May, 29 May, 9 June, 21 July, 15 August, 1 November, 11 November, 25 December
The Belgian e-commerce market: key figures and trends
Buying behaviour of Belgian e-buyers: the keys to success
Send your parcels to Belgium with Colissimo
Delivery options available :
- Colissimo Domicile International – with signature
- Colissimo Domicile International – without signature
- Colissimo Point Retrait International
- Colissimo Retour International
Option(s) :
- Ad valorem compensation (Colissimo home delivery with signature, out of home, and return)
Delivery partners and integrated services :
BPOST :
- Offers : Home Delivery with signature, Out of Home and Return from Belgium to France
- Type of collection point : retail relay, post offices and lockers
- Instance : 5 days for lockers
- Tracking : Yes, from deposit to delivery
- Interactive notification service : Yes
- No. of parcel presentations : 2
- Deadline : Yes, 10 days (excluding return)
- Saturday delivery : No
- Proof of delivery : No
DPD Belgium :
- Offers : Home Delivery with signature and Return from France to Belgium
- Tracking : Yes, from deposit to delivery
- Interactive notification service : Yes
- No. of parcel presentations : 1
- Delivery time : Yes, 5 days
- Saturday delivery : No
- Proof of delivery : Yes, via the Colissimo parcel tracking tool
- Mode of transport : road
- From D+3
- Delivery time commitment for Colissimo Domicile and Colissimo Point Retrait
- Tariff zone : 1
- Maximum weight (machine-operated): 30kg at home, 20kg at collection point, 10kg in lockers
- Maximum length (machine-readable) : 1 m
- Max layout L + W + H (non mechanisable) : 1,50 m
- Maximum parcel dimensions for Bpost lockers: 42 x 31 x 58 cm
- Transport regulations : Dangerous goods authorised by ADR are only made with the favourable opinion of our experts security
Consult your sales contact to find out more
- Customes documents :
To the EU, no customs documents are required. - Specific restrictions :
Sensitive products or products subject to excise duty must be accompanied by specific documents. - Goods prohibited from import :
Shipments containing tobacco are prohibited.
The above lists are not exhaustive and are subject to change. You are advised to consult the websites of the customs authorities in the destination countries.
NEW
Even more delivery options for your Belgian customers with parcel lockers
Good news!
We're expanding our delivery offer in Belgium to better meet the evolving habits of online shoppers. Thanks to our partnership with Bpost, your customers now enjoy even more flexible options to receive their parcels wherever it suits them best.
At home or at one of 3,500 collection points, with 3 convenient choices:
- At a local shop (Pick-up point)
- At a post office
- And now – at over 1,300 Bpost automated parcel lockers!
Why offer locker delivery?
Already adopted by 1 in 10 customers, lockers are growing in popularity. They offer a practical, time-saving solution for recipients to collect their parcels whenever it suits them – no need to worry about opening hours. An innovative, flexible solution to make delivery even smoother – and better aligned with your customers’ expectations!
Shipping to a Bpost locker – key details:
Maximum weight: 10 kg
Maximum parcel size: 42 x 31 x 58 cm
Holding time: 5 days
Ready to develop your e-commerce business in Belgium?
To find out more, contact your usual sales contact.
Not yet a customer? Fill in our contact form to be put in touch with an expert.
