Shipping parcels to Italy
Italy, with its growing appeal for e-commerce, represents an attractive market for French companies. This page offers you a comprehensive overview of the Italian market, focusing on online shopping habits, delivery expectations and efficient shipping solutions. Colissimo offers you tailor-made solutions for successful expansion in Italy, ensuring fast and reliable delivery.
Identity card and essential information about Italy
- Country code : IT
- Capital : Rome
- Language : Italian
- Population : 58 989 749 residents
- Currency : Euro
Public holidays 2025 : 1 January, 6 January, 20 April, 21 April, 25 April, 1 May, 2 June, 21 July, 15 August, 1 November, 11 November, 8 December, 25 December.
The Italian e-commerce market: key figures and trends
Buying behaviour of Italian e-buyers: the keys to success
Send your parcels to Italy with Colissimo
Delivery options available :
- Colissimo Domicile International – with signature
- Colissimo Point Retrait International
- Colissimo Retour International
Option(s) :
- Ad valorem compensation (Colissimo home with signature, point retrait and return)
- Postal Partner Option
Poste Italiane :
- Offers : Domicile with signature (via the postal partner option) and Return from Italy to France
- Tracking : Yes, from deposit to delivery
- Interactive notification service : Yes
- No. of parcel presentations : 2
- Deadline : Yes, 10 days (excluding returns)
- Saturday delivery : Yes
- Proof of delivery : No
BRT :
- Offers : Home delivery with signature, collection point and return from France to Italy
- Type of collection point : shop relay
- Tracking : Yes, from deposit to delivery
- Interactive notification service : Yes
- No. of parcel presentations : 2
- Delivery time : Yes, 3 days
- Saturday delivery : No
- Proof of delivery : Yes, via the Colissimo parcel tracking tool
Mode of transport : road
- From D+3
- Delivery time commitment for Colissimo Domicile and Colissimo Point Retrait
- Tariff zone : 2
- Maximum weight (machine-operated): 30kg home delivery and return, 20kg at collection point
- Maximum length (machine-readable) : 1 m
- Max layout L + W + H (non mechanisable) : 1,50 m
- Transport regulations : Dangerous goods authorised under the ADR may only be transported with the agreement of our safety experts.
Consult your sales contact to find out more
- Customes documents :
To the EU, no customs documents documents are required.
Please note that goods destined for Livigno, Campione d'Italia, the Vatican and San Marino must be accompanied by the following documents: + 4 copies of form CN23, + 2 copies of the commercial invoice or pro forma. - Specific restrictions :
Sensitive products or products subject to excise duty must be accompanied by specific documents. - Goods prohibited from import :
None (except air restrictions for islands)
The above lists are not exhaustive and are subject to change. You are advised to consult the websites of the customs authorities in the destination countries.
Ready to develop your e-commerce business in Italy?
To find out more, contact your usual sales contact.
Not yet a customer? Fill in our contact form to be put in touch with an expert.
