Shipping parcels to Canada
In Canada, the sustained growth of e-commerce is redefining delivery expectations. In this fast-changing environment, e-consumers are looking for solutions that are reliable, practical and adapted to their lifestyles. It's against this backdrop that Colissimo, with its expertise in parcel delivery, offers services such as Delivered Duty Paid (DDP) that meet market demands and support your development in the Canadian market.

Identity card and basic information about Canada

- Country code : CA
- Capital : Ottawa
- Languages : French, english
- Population : 41 million residents
- Currency : Canadian dollar
Public holidays 2025 :
1st january, 18 april, 1st july, 4 august, 1st and 30 september, 13 october, 11 november, 25 and 26 december
The Canadian e-commerce market: key figures and trends

Buying behaviour of Canadian e-buyers: the keys to success



Send your parcels to Canada with Colissimo

Delivery options available :
Option(s) :
- Ad valorem compensation
- Option DDP (operated by Colissimo with a dedicated last-mile partner)

Delivery partners and integrated services :
CANADA POST :
- Offers : Home delivery with signature
- Tracking : Yes, from deposit to delivery
- Instance : Yes, 15 business days
- Saturday delivery: No
- Proof of delivery : No

- Mode of transport : road
- From D+4
- Delivery time commitment for Colissimo Domicile
- Tariff zone : 5

- Maximum weight (machine-operated): 30kg
- Maximum length (machine-readable) : 1 m
- Max layout L + W + H (non mechanisable) : 1,50 m
- Transport regulations :
Dangerous goods prohibited (ICAO, IATA). Contact your sales representative for more information.

- Customes documents :
+ 4 copies of form CN23,
+ 2 copies of commercial or pro forma invoice.
To benefit from the partial or total exemption from customs duties provided for in the CETA trade agreement between the EU and Canada, proof of EU preferential origin must be provided by the exporter via the Invoice Declaration of Origin (IDO) up to €6,000, and above €6,000 via Registered Exporter status. - Specific restrictions :
None - Goods prohibited from import :
Alcoholic beverages unless addressed to a provincial liquor board or corporation, agricultural and pharmaceutical products without a certificate, permit or prescription, clothing for sale without a permit, cold cuts, cheese, foie gras, chemicals, perfumes. - Tax threshold :
Duties and taxes apply to all shipments with a market value of CAD 20 or more.
The above lists are not exhaustive and are subject to change. You are advised to consult the websites of the customs authorities of the destination countries.
Ready to develop your e-commerce business in Canada?

To find out more, contact your usual sales contact.
Not yet a customer? Fill in our contact form to be put in touch with an expert.