Shipping parcels to Portugal
Portugal is attractive for its digital dynamism and the growth of its e-commerce market, particularly in urban areas. With a well-structured logistics network, high trust in online shopping, and a Francophile diaspora, the country represents a great growth opportunity for French e-retailers. This page gives you everything you need to know to successfully ship parcels to Portugal: buying behaviours, delivery lead times, available methods... Colissimo offers tailored solutions, including to the Azores and Madeira.
Identity card and basic information about Portugal
- Country code: PT (1)
- Capital: Lisbon
- Language: Portuguese
- Population: 10.3 million
- Currency: Euro
Public holidays in 2025 :
1 January, 18 April, 25 April, 1 May,
10 June, 19 June, 15 August, 1 December,
8 December, 25 December
The Portuguese e-commerce market: key figures and trends
Buying behaviour of Portuguese e-buyers: the keys to success
Send your parcels to Portugal with Colissimo
Delivery offers available :
- Colissimo International Home – with signature
- Colissimo International Pick-up Point
- Colissimo International Return
Option(s) :
- Ad valorem compensation (Colissimo home delivery with signature, pick-up point and returns)
Delivery partners and integrated service(s) :
DPD :
- Services: Home delivery with signature, Pick-up Point, and Return from France to Portugal
-Type of pickup point: retail outlet and parcel locker
- Tracking: Yes, from drop-off to delivery
- Interactive notification service: Yes
- Number of delivery attempts: 2
- Holding period: Yes, 8 days (excluding returns), + 3 calendar days for instructions
- Saturday delivery: No
- Proof of delivery: Yes
CTT Expresso :
- Services: Return from Portugal (including islands) to France
- Tracking: Yes
- Interactive notification service: N/A
- Number of delivery attempts: N/A
- Holding period: No
- Saturday delivery: N/A
- Proof of delivery : Yes, via Colissimo Parcel Tracking Tool
- Mode of transport:Road transport for the mainland, road transport then air transport from the mainland to the islands
- From D+4 for mainland Portugal and D+6 for the Azores and Madeira
- Delivery time commitment for Colissimo Home and Pick-up Point services
- Pricing zones: 2 for mainland Portugal and 4 for the Azores and Madeira
- Maximum weight (machinable): 30 kg for home delivery and returns, 20 kg for pick-up points, 10kg in locker
- Maximum length (machinable): 1 m
- Maximum girth (non-machinable): 1.50 m (L + W + H)
- Maximum dimensions for lockers: 55 cm x 69 cm x 38 cm
- Transport regulations:
To the islands (served by air): Dangerous goods are prohibited (ICAO, IATA).
Dangerous goods authorised under ADR are only accepted subject to approval by our safety experts.
Please contact your sales representative for further information.
CUSTOMS FORMALITIES
- Customs documents:
No customs documents are required for shipments to the EU. - Special restrictions:
- The international shipment of sensitive and/or strategic products is controlled. Ensure that the goods you wish to ship to this destination are not controlled under the Dual-Use Goods Regulations (products that can be used for both civilian and military purposes). For more information, visit the official website of the Dual-Use Goods Service.
- For Portuguese islands : combined shipment of battery-powered electrical/electronic devices with liquids, aerosols or gels (LAG) is no longer permitted in international air mail traffic. It is MANDATORY to separate the goods and make two separate shipments.
- Sensitive or excise goods must be accompanied by specific documents.
- Goods prohibited from import:
None (except air restrictions for islands).
The above lists are not exhaustive and are subject to change. We advise you to consult the websites of the customs authorities of the destination countries.
NEW
Even more delivery options for your Portuguese customers with parcel lockers
Good news!
We are enhancing our delivery offer in Portugal to meet the new preferences of e-shoppers.
From now on, thanks to our partner DPD, your customers will benefit from even more delivery options to receive their parcels wherever they choose.
At home or at one of the 2,146 pick-up points across two options:
- at a pick-up point (shop partner)
- and now, in 433 automatic lockers
Why offer locker delivery?
Increasingly appreciated by consumers, this convenient solution allows them to collect their parcels at any time, without time constraints.
An innovative and flexible option to provide your customers with an even smoother delivery experience, tailored to their expectations.
Conditions for sending to a locker in Portugal:
- Maximum weight: 10 kg
- Maximum dimensions: 55 cm x 69 cm x 38 cm
- Holding period: 3 days (including the day of delivery)
Ready to develop your e-commerce business in Portugal?
To find out more, contact your usual sales contact.
Not yet a customer? Fill in our contact form to be put in touch with an expert.
This content may be of interest to you:
Read >
Read >
