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If you make a collection request after 1pm, you will be offered a time slot for the next working day.

Yes, you can cancel your collection until 1pm on the scheduled collection day.

• Example 1: If you request a collection on Tuesday at 10am, you will be offered a collection in the afternoon and you have until 1pm to cancel it.
• Example 2: If you request a collection on Tuesday at 2.30pm, a collection will be scheduled for Wednesday afternoon and you will have until 1pm on Wednesday to cancel it.

You do not need to do anything, La Poste will come and collect your parcels as advertised up to a maximum of 15 parcels per day.

As indicated in the General Terms and Conditions of Sale, a parcel must not exceed 30 kg.

Yes, the service is limited to a maximum of 15 parcels per collection.