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    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Customer satisfaction & NPS
    • Colissimo certifications and labels
    • Our trusted partners
  • Offer and prices
    • France
    • French overseas
    • International
    • Proposer du retour
    • Prices
    • Options and services
    • Services that make a difference
    • Get collected
  • Tools and Services
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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375 results for

38 News 129 Articles 30 Help and tutorials 178 FAQ

News

Date
Feb 23 2023
More security in the use of our services!
Catégorie
Advice
Date
Jun 5 2023
New international Colissimo Point Retrait offer
Catégorie
International
Date
Jun 5 2023
New Colissimo International Returns offer
Catégorie
International
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Articles

Media
Visuel - lancer son activité à l'international
Launching and developing your e-commerce internationally: it's not rocket science if you have the right support!

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  1. Home
  2. Practical advice and information
  3. Advices for delivering internationally
  4. Launching and developing your e-commerce internationally: it's not rocket science if you have the right support!
  5. Search
Media
Visuel encart page emballage
Deliver your parcels with the right packaging

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  1. Home
  2. Practical advice and information
  3. Deliver your parcels with the right packaging
  4. Search
Media
main
Contact

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Help and tutorials

Media
Gestion
Support type
Custom icon
Manage user accounts
Body

How can I manage user accounts on my Colissimo Box?

Catégorie
User Management
Media
Icone pilotage activité
Support type
Custom icon
Access invoices section and pricing conditions
Body

How can I access the invoices section and my pricing conditions?

Catégorie
Pilotage activité
Media
Affranchir
Support type
Custom icon
Postal Partner option
Body

Discover the Postal Partner option available on 5 destinations of our Colissimo International offer accessible from the Coliship franking tool.

Catégorie
ColiShip

FAQ

Contenu

The "Validation" return URL is the address of the page on your site to which your customers are sent after choosing their delivery method on the delivery method selection page.

This URL directs them, for example, to the basket summary or payment page.

The "Failed" return URL is the address of the page on your site that your customers are returned to if the page call fails (i.e. they were unable to access the delivery method selection page and choose a delivery method).
This can happen, for example, when some of the call parameters are incorrect, in which case an error code is sent to you by the application.
This page should allow your customer to finalise their order via an alternative delivery method.

In order to avoid any risk of losing the order, Colissimo request the shipper to send also in its parameters for calling the "Failure" return URL just in case the information in the back office cannot be accessed.

For more information on the call parameters, please refer to the integration guide of the Delivery method selection page.

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