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The company (headquarters) that enters into a contract with Colissimo is the one that receives the invoice. Invoices may be consolidated, with or without store-level details.
Setting up a pickup service requires an installation appointment to verify access conditions at each store and install an NFC tag that records our teams’ visits during each pickup. Our field team will contact each store to schedule an installation appointment.
Please refer to the Terms and Conditions of your contract.
Generally speaking, no package weighing more than 30 kg will be accepted.
Need to contact us?
We invite you to contact your usual sales representative to discuss eligibility requirements and contractual obligations.
The Ship From Store contract gives you access to Colissimo’s various shipping options: Home Delivery and Pickup Point. The point of entry into the network must be located in mainland France or Corsica.
Monday to Friday (excluding public holidays) from 8am to 6pm