Monday to Friday (excluding public holidays) from 8am to 6pmA simplified parcel return process means a satisfied customer!
Description
Returns have become a lever for winning over and retaining online shoppers, as well as an essential service for any e-merchant looking to improve their conversion rate and boost sales.
Colissimo offers a comprehensive and straightforward service in mainland France, overseas territories, and internationally to meet both your needs and those of your customers.
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Increase your customer acquisition and retention rates by offering a simple, secure, and accessible parcel return solution in France or internationally.
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Return from France
Description
Your customers can return their packages easily and freely.
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Return from overseas territories
Description
The Return offer, a key element in developing your conversion rate
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Return from or to international destinations
Description
Your customers will no longer hesitate to make a purchase thanks to a simple and transparent return policy.
Description
The
A multitude of drop-off locations, adapted to all parcel return issues and to your customers' different lifestyles.
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Our strengths
Description
- Estimated delivery times: 48 hours in France, 3 to 6 days internationally
- Optimal management of your customer relations with end-to-end tracking
- Choice of drop-off locations within the largest network in France and internationally
- Your customers can return their packages directly from their personal mailbox, without having to travel
