Please refer to the Terms and Conditions of your contract.
Generally speaking, no package weighing more than 30 kg will be accepted.
Need to contact us?
522 results for
FAQ
We invite you to contact your usual sales representative to discuss eligibility requirements and contractual obligations.
The Ship From Store contract gives you access to Colissimo’s various shipping options: Home Delivery and Pickup Point. The point of entry into the network must be located in mainland France or Corsica.
Yes, all packages shipped from mainland France are eligible for a Ship From Store contract. This contract allows you to send packages to mainland France, Corsica, and internationally.
Stores located in France’s overseas territories are not eligible for the Ship From Store program. The entry point into the network must be located in mainland France or Corsica. However, shipments to France’s overseas territories are possible through the Ship From Store program.
Monday to Friday (excluding public holidays) from 8am to 6pm