Colissimo is a postal operator and applies the international rules set by the Universal Postal Union (UPU) and the Postal and Communications Code.
In accordance with the secrecy of correspondence, Colissimo has no knowledge of the contents of your parcels.
This means that the sender is responsible for the products they ship.
Yes, because it contains alcohol or flammable solvents and is therefore classified as a hazardous material, just like many cosmetics: nail polish remover, nail polish, alcohol-based deodorants, hairspray, depilatory creams, bleaching products, aerosol shampoo, etc. Cosmetics are accepted provided they are declared using the exemption option.
E-liquids used in e-cigarettes contain hazardous substances (nicotine liquid compounds, flavoring liquids, flammable liquids). However, they are accepted provided they are declared using the exempted flow option.
No dangerous goods are permitted for international shipment when sent by Colissimo, by air or by road, with the exception of batteries and under certain conditions.
Products whose import or circulation is prohibited in the destination country are prohibited*.
Only the batteries listed below, inserted in equipment that is switched off, may be transported by road or air:
When all conditions regarding packaging, insertion into equipment, number, and energy are met, the specific “lithium batteries” label is not required on the package.
Please note: since September 2025, the combined shipment of battery-powered electrical/electronic devices with liquids, aerosols, or gels (LAG) is no longer permitted in international air mail traffic (to/from overseas territories and to/from international destinations). It is MANDATORY to separate the goods and make two separate shipments.
Monday to Friday (excluding public holidays) from 8am to 6pm
