This data is not accessible from the delivery indicators dashboard. On request, your sales contact can provide you with the delivery performance for each of the International and Overseas destinations within your scope of activity, provided that it is calculated for the destination requested.
These terms are used for shipments outside the European Union or to French overseas departments and territories. Shipments to these destinations may be subject to duties and taxes, depending on the import destination's duty-free thresholds.
DAP stands for ‘Delivered At Place’. This is the default Incoterm. In this context, it is the consignee who pays the duties and taxes on delivery.
DDP stands for ‘Delivered Duty Paid’. As the sender, you can choose this option when creating your transport label for Colissimo Domicile with signature shipments (International or Overseas). With DDP, the sender pays the import duties and taxes. The sender has the option of integrating them into the order tunnel. In this way, e-buyers are fully aware of the price of their purchase and there are no unpleasant surprises on delivery. Find out more about the DDP option.
Customs declarations are mandatory for all parcels shipped to countries outside the European Union as well as for specific territories and French Overseas Territories. The information on the customs declaration is used by the customs authorities to establish customs duties and taxes, compile international trade statistics and conduct targeted checks.*
*Source French Customs : https://www.douane.gouv.fr/articles/a10847-a-l-import-ou-a-l-export-une-obligation-declarer-sa-marchandise
For more information, please consult our « customs formalities » section for the Colissimo Box.
Insofar as dangerous goods are subject to the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR), the package must display a diamond indicating that it contains dangerous goods in Limited Quantity:
You can find this marking in the form of a label on the consumables in the Colissimo Box. Access to the consumables ordering feature is linked to your authorization and your Colissimo contract. You can access it via the “My Account> My Services> Prepare Your Packages” section.
As shipments to overseas destinations are made by air, no dangerous goods are permitted, with the exception of batteries under certain conditions.
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