Contenu
Yes, there are several possible cases:
- You are in points file: the customer must make a request to the IT support center to answer your technical questions on 0 241 742 088 (free service + call charge) from Monday to Friday (excluding public holidays) from 8am to 6pm.
- You have chosen a Webservice, Widget or CMS module:
- Log in to your Colissimo Box account > My account > Manage my services > Delivery
- A button is available to activate/deactivate Pickme points (this button is set to “Active” by default).
- A confirmation message will appear if you change the setting to “Inactive” or “Active”. All modifications will be taken into account within 24 hours.
- If you are a multi-account customer: all accounts must be set individually.
- If you are a logistician: your sales representative is responsible for setting the parameters.
- If you encounter any difficulties, please contact our IT support center.