To track your parcel deliveries, we invite you to visit our ColiView application, which allows you to track up to 20,000 parcels over a period of 90 days. Using this tool, you will also be able to directly contact our Customer Services Department online.
Depending on the size of parcel and the offer that you want to access, Colissimo offers you different solutions for franking your parcels.
With the Online Colissimo Corporate Offer, you can easily send your parcels directly from the application available in your Customer Area, without any commitments. This lets you access the Colissimo home delivery offers (France, French overseas territories and International).
With the Colissimo Corporate contract Offer, you can select one of our three technical solutions to manage the franking of your parcels (Turnkey, Web Service or using a specific Development). Each of these solutions allows you to access Colissimo's home delivery and alternative delivery options (France, French overseas territories and International) as well as returns solutions including letter box returns. For more information about these solutions, please consult our Technical portal and the solutions comparator in the "Our Expertise" section.
To make it easier for you to present your delivery solutions on your website, Colissimo provides you with the Communication Kit, which can be accessed from the Tools and Services section or from the homepage. You will find all the graphics and language components you need.
If you are unable to access them, it means that your contract does not allow you to take advantage of these features. In this case, do not hesitate to contact your sales representative to change your contract.
Monday to Friday (excluding public holidays) from 8am to 6pm
