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  • Our expertise
    • Our environment and climate commitments
    • Our business
    • Our network
    • Customer satisfaction & NPS
    • Certifications
    • Solutions techniques partenaires
  • Offer and prices
    • France
    • French overseas
    • International
    • Proposer du retour
    • Prices
    • Options and services
    • Services that make a difference
  • Tools and Services
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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178 results for

178 FAQ

FAQ

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You do not need to do anything, La Poste will come and collect your parcels as advertised up to a maximum of 15 parcels per day.

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As indicated in the General Terms and Conditions of Sale, a parcel must not exceed 30 kg.

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Yes, the service is limited to a maximum of 15 parcels per collection.

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You can track your parcels directly from the Parcel Tracking Tool.

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You will be invoiced once a month. You will find the amount of the service on your Colissimo invoice.

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