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  • Our expertise
    • Our environment and climate commitments
    • Our business
    • Our network
    • Customer satisfaction & NPS
    • Certifications
    • Solutions techniques partenaires
  • Offer and prices
    • France
    • French overseas
    • International
    • Proposer du retour
    • Prices
    • Options and services
    • Services that make a difference
  • Tools and Services
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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251 results for

43 News 30 Help and tutorials 178 FAQ

News

Date
Jan 28 2025
Reusable packaging: make a splash by reinventing the way you package your products!
Catégorie
National
Date
Feb 12 2025
Smartback: Simplify Returns for Second-Life Furniture
Catégorie
CSR commitment
Date
Jul 12 2022
Summer operations newsletter
Catégorie
Offer
National
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Help and tutorials

Media
Affranchir
Support type
Custom icon
Apply postage to a parcel using outbound or return label
Body

How do I apply postage to a parcel using an outbound or return label?

Catégorie
ColiShip
Media
Affranchir
Support type
Custom icon
Set up your printers and create your labels using file import
Body

How do you set up your printers and create your labels using file import?

Catégorie
ColiShip
Media
Gestion
Support type
Custom icon
Manage user accounts
Body

How can I manage user accounts on my Colissimo Box?

Catégorie
User Management
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FAQ

Contenu

The "Validation" return URL is the address of the page on your site to which your customers are sent after choosing their delivery method on the delivery method selection page.

This URL directs them, for example, to the basket summary or payment page.

The "Failed" return URL is the address of the page on your site that your customers are returned to if the page call fails (i.e. they were unable to access the delivery method selection page and choose a delivery method).
This can happen, for example, when some of the call parameters are incorrect, in which case an error code is sent to you by the application.
This page should allow your customer to finalise their order via an alternative delivery method.

In order to avoid any risk of losing the order, Colissimo request the shipper to send also in its parameters for calling the "Failure" return URL just in case the information in the back office cannot be accessed.

For more information on the call parameters, please refer to the integration guide of the Delivery method selection page.

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