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To be put in touch with a La Poste sales representative, you can call 3634 or use the contact form to make your request.

To make it easier for you to present your delivery solutions on your website, Colissimo provides you with the Communication Kit, which can be accessed from the Tools and Services section or from the homepage. You will find all the graphics and language components you need.

If you are unable to access them, it means that your contract does not allow you to take advantage of these features. In this case, do not hesitate to contact your sales representative to change your contract.

You can create "web user" accounts from the My account section after you have logged in. The number of user accounts is not limited. You can, for each user, define which applications you want to give them access to.

You can track your parcels from the Colissimo Box customer area using the Parcel Tracking Tools application.
Your Parcel Tracking Tools application, accessible from the homepage, allows you to track up to 20,000 parcels over a period of 90 days and to contact our online Customer Service with any complaints.