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  • Our expertise
    • Our environment and climate commitments
    • Our business
    • Our network
    • Customer satisfaction & NPS
    • Certifications
    • Solutions techniques partenaires
  • Offer and prices
    • France
    • French overseas
    • International
    • Proposer du retour
    • Prices
    • Options and services
    • Services that make a difference
  • Tools and Services
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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251 results for

43 News 30 Help and tutorials 178 FAQ

News

Date
Oct 17 2024
Dashboard of delivery indicators
Catégorie
Offer
Date
Dec 20 2024
PFC Normandie: A new generation parcel sorting hub
Catégorie
National
Date
Jan 7 2025
Opopop | Reduce the environmental impact of your deliveries with reusable and returnable parcels
Catégorie
Advice
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Help and tutorials

Media
magento_d8.svg
Support type
Custom icon
Tutorials - Magento
Body

Tutorials for configuring and using the Colissimo Officiel module in Magento

Catégorie
Set up delivery
Media
SUIVRE
Support type
Custom icon
Submit a claim
Body

How do I submit a claim or request to Customer Service?

Catégorie
Outil de Suivi Colis
Media
SUIVRE
Support type
Custom icon
View my requests sent to customer service
Body

Where can I view and track my claims and requests sent to Customer Service?

Catégorie
Outil de Suivi Colis
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FAQ

Contenu

It has been more than 10 years than Colissimo has started to implement a voluntary sustainable development policy aimed at reducing the impact of its activity on the environment.
Discover Colissimo's actions in the Expertise section > Our environmental commitments.

Contenu

You can submit your request by filling out the form on the Pick Up Service site:

https://www.pickup.fr/pudo/join.sls

Applicants are reviewed weekly. Pick Up Service will contact you if the location of your business meets the needs of their network.

Contenu

First of all, we suggest you check out our technical solutions comparison tool which you can find here 3 technological solutions

You can also contact your sales advisor or call 36.34 for help choosing the solution best adapted to your project.

Contenu

For each parcel, a provisional delivery date is calculated. If this date is exceeded and the package is not presented/delivered, the package is considered late.

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