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  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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39 Articles 7 News 1 Help and tutorials 246 Country 97 FAQ

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Visuel - Page qui sommes nous
Colissimo – About us
Website Terms and Conditions
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News

Date
Jun 22 2020
Mailbox return : the solution for contactless returns!
Catégorie
Offer
Date
Jul 1 2022
COVID-19: News
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Offer
Date
Jun 15 2021
Europe, a destination with an average growth of 15%
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International
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Help and tutorials

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Affranchir
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File import format
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How to set up the .FMT format associated with a file import
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ColiShip

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SAINT-BARTHELEMY

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  2. The Colissimo Business offer: the most comprehensive and reliable delivery solution
  3. French overseas
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ISLE OF MAN

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  2. The Colissimo Business offer: the most comprehensive and reliable delivery solution
  3. Wherever your customers are, we can deliver to them with our e-commerce delivery solutions
  4. Colissimo Home Delivery Overseas: the convenience of hassle-free delivery
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FRANCE

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FAQ

Contenu

This is a unique identifier provided to you by Colissimo to access your delivery method choice page. It is automatically generated by the application and must be transmitted in the parameters for calling the delivery method selection page in i-frame.

Contenu

Colissimo uses the SHA-1 encryption method, this algorithm is used to convert data into hexadecimal from an encryption key and a given character string: the signature. The encryption key is provided by Colissimo. It is unique and generated by the application. It enables you to calculate your signature.

The purpose of the signature is to guarantee that the data transmitted to the delivery method choice page will not be modified later. In particular, it renders memorising the call URL in a browser unusable.
The calculation and the list of the calling parameters composing the signature are included in the Integration Guide for the Delivery Method Selection Page.

Contenu

The "Validation" return URL is the address of the page on your site to which your customers are sent after choosing their delivery method on the delivery method selection page.

This URL directs them, for example, to the basket summary or payment page.

The "Failed" return URL is the address of the page on your site that your customers are returned to if the page call fails (i.e. they were unable to access the delivery method selection page and choose a delivery method).
This can happen, for example, when some of the call parameters are incorrect, in which case an error code is sent to you by the application.
This page should allow your customer to finalise their order via an alternative delivery method.

In order to avoid any risk of losing the order, Colissimo request the shipper to send also in its parameters for calling the "Failure" return URL just in case the information in the back office cannot be accessed.

For more information on the call parameters, please refer to the integration guide of the Delivery method selection page.

Contenu

This information is necessary to define the list of collection points (post offices, local shops, lockers) that will be open on the date of delivery of the parcel and during the time the parcel is held.
The order preparation time is set by default to 3 working days. If you do not change it, this value will be taken into account.
You can also enter your order preparation time in your call parameters, in which case the value entered in the parameter will take precedence over the Back Office.

Contenu

You can apply by filling in the form on the Pickup website.

Applications are reviewed on a weekly basis. Pickup will contact you if the location of your business meets the needs of their network.

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