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  • About us
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    • Set up delivery on your merchant site
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  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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725 results for

152 Articles 43 News 30 Help and tutorials 246 Country 254 FAQ

Articles

Media
Visuel - Conseils et informations pratiques
Practical advice and information
The tube parcel
The flexible pouch
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News

Date
Jun 5 2023
New international Colissimo Point Retrait offer
Catégorie
International
Date
Jun 5 2023
New Colissimo International Returns offer
Catégorie
International
Date
Jul 17 2023
Summer Operations Newsletter
Catégorie
Offer
National
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Help and tutorials

Media
Logo Prestashop
Support type
Custom icon
Tutorials - Prestashop
Body

Tutorials for configuring and using the Official Colissimo module in Prestashop

Catégorie
Set up delivery
Media
woocommerce_d8.svg
Support type
Custom icon
Tutorials - Woocommerce
Body

Tutorials for configuring and using the Official Colissimo module in Woocommerce

Catégorie
Set up delivery
Media
magento_d8.svg
Support type
Custom icon
Tutorials - Magento
Body

Tutorials for configuring and using the Colissimo Officiel module in Magento

Catégorie
Set up delivery
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Country

Image pays
SAINT-BARTHELEMY
Image pays
ISLE OF MAN
FRANCE
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FAQ

Contenu

This is a unique identifier provided to you by Colissimo to access your delivery method choice page. It is automatically generated by the application and must be transmitted in the parameters for calling the delivery method selection page in i-frame.

Contenu

To subscribe to the Colissimo On Demand service, you must go to your selfcare Colissimo Box and previously subscribed to a Facilité contract or a Privilige contract.

Contenu

Customs declarations are mandatory for all parcels shipped to countries outside the European Union as well as for specific territories and French Overseas Territories. The information on the customs declaration is used by the customs authorities to establish customs duties and taxes, compile international trade statistics and conduct targeted checks.*

*Source French Customs : https://www.douane.gouv.fr/articles/a10847-a-l-import-ou-a-l-export-une-obligation-declarer-sa-marchandise

For more information, please consult our « customs formalities » section for the Colissimo Box.

Contenu

Colissimo uses the SHA-1 encryption method, this algorithm is used to convert data into hexadecimal from an encryption key and a given character string: the signature. The encryption key is provided by Colissimo. It is unique and generated by the application. It enables you to calculate your signature.

The purpose of the signature is to guarantee that the data transmitted to the delivery method choice page will not be modified later. In particular, it renders memorising the call URL in a browser unusable.
The calculation and the list of the calling parameters composing the signature are included in the Integration Guide for the Delivery Method Selection Page.

Contenu

ColiShip, the online franking tool, lets you generate labels and prepare your parcel shipments, once you've subscribed to a Colissimo contract. To access it, you need to log in with your Colissimo Box login and password. 

You'll find the following features in ColiShip: 

  • The ability to generate labels for outbound/return, Metropolitan France, Overseas, International, Home, Collection point...
  • The options available to you: insurance, DDP option, etc.

The following information is essential: a shipping address, a destination address, a telephone number, an evaluation of the weight, the offer and options for delivery of the parcel. 

Important : only parcels handed over to Colissimo are invoiced. There is no invoicing per printed label.

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