Colissimo at NRF Retail’s Big Show Europe 2025
From 16 to 18 September 2025, Colissimo will participate in the first European edition of the NRF Retail’s Big Show, held in Paris Porte de Versailles.
New name, new energy: this international event replaces Paris Retail Week and brings together leaders in retail, logistics, and technology to reimagine the customer experience of tomorrow.
Colissimo, Le Groupe La Poste’s expert in home parcel delivery, will showcase its vision of responsible, reliable and high-performing logistics, designed to help both retailers and e-retailers offer a seamless brand experience to their customers — in France and beyond.
Colissimo: high-performing, sustainable solutions to meet all your delivery needs
Come and (re)discover the most comprehensive delivery offer:
home delivery and out-of-home options – La Poste outlets, shop partners, lockers, or Pickme neighbour-relays.
Shipping and receiving habits show that e-shoppers switch between these options depending on their day-to-day organisation and constraints. The result: flexible, frictionless delivery with recognised service quality — over 40% of parcels delivered in D+1, and a national NPS of 63 in 2024.
Looking to grow internationally?
Choosing Colissimo gives you access to Europe’s #1 out-of-home delivery network, with over 83,000 pick-up points across 19 countries, including 16,050 lockers. This exceptional coverage makes Colissimo a strategic ally for French e-retailers looking to expand their business internationally, while offering their customers a seamless delivery experience adapted to local shopping habits in each country.
Performance only matters if it’s sustainable
Colissimo is now the most environmentally efficient delivery operator.
Thanks to sustained investment, CO₂ emissions per parcel have been reduced by 53% between 2013 and 2024.
In 2025, 100% of deliveries in Paris are carbon-free, and more than 78% in France’s 22 largest metropolitan areas.
We offer a proven solution, aligned with market expectations and ready to support your international growth – helping you attract new customers, deliver frictionlessly, and build long-term loyalty.
A Colissimo innovation shortlisted for an award
This year, Colissimo is presenting to the jury of the Retail’s Big Show Europe Awards its Data & AI innovation project focused on predictive delivery dates.
Thanks to an artificial intelligence algorithm, Colissimo is able to announce a reliable delivery date at the time of parcel drop-off — accurate 97% of the time.
A valuable breakthrough for end customers (88% of French people consider a reliable delivery date important*), and also for e-retailers, who benefit from better delivery success rates and improved customer satisfaction.
Already recognised at IT Night 2025, this innovation is now competing in the “Data Opportunities” category.
This nomination reflects Colissimo’s commitment to turning data into operational value, supporting a more efficient and sustainable logistics model.
👉 Meet us from 16 to 18 September 2025 on stand C083, Hall 6!
Looking for a reliable partner, locally recognised, and capable of meeting the expectations of a demanding market like France?
Enjoy a one-to-one exchange with our experts to support your strategic thinking on online customer experience and delivery performance.
Source:
Parcel usage panel 2024: Overview of French parcel sending and receiving habits – Ipsos for Colissimo
