Parcel shipping Switzerland
Switzerland, renowned for its high purchasing power and affinity for quality products, represents an interesting opportunity for French e-tailers. Swiss consumers are demanding when it comes to service and delivery. This guide explains the particularities of the Swiss market, the specific customs procedures and the advantages of the Colissimo offer. In particular, our DDP (Delivered Duty Paid) service, which simplifies the shopping experience by taking care of import duties and taxes, a major asset in removing disincentives to purchase.
Identity card and basic information about Switzerland
- Country code : CH
- Capital : Berne
- Languages : french, italian, german
- Population : 9 002 763 residents
- Currency : swiss franc
Public holidays 2025 :
1 January, 29 May, 1 August, 21 September, 25 December.
The Swiss e-commerce market: key figures and trends
Buying behaviour of Swiss e-buyers: the keys to success
Delivery options available :
- Colissimo Domicile International – with signature
- Colissimo Domicile International – without signature
- Colissimo Retour International
Option(s) :
- Ad valorem compensation (Colissimo home with signature, point retrait and return)
- DDP (operated by Colissimo with a dedicated last-mile partner)
Delivery partners and integrated service(s) :
Swiss Post :
- Offers : Home delivery with/without signature (for parcels worth less than CHF 63) and Return from Switzerland to France
- Tracking : Yes, from deposit to delivery
- Interactive notification service : No
- No. of parcel presentations : 1
- Deadline : Yes, 15 days (excluding returns)
- Saturday delivery : No
- Proof of delivery : No
- Mode of transport : road
- From D+3
- Delivery time commitment for Colissimo Domicile and Colissimo Point Retrait
- Tariff zone : 3
- Maximum weight (machine-operated): 30kg home delivery and return, 20kg at collection point
- Maximum length (machine-readable) : 1 m
- Max layout L + W + H (non mechanisable) : 1,50 m
- Transport regulations : Dangerous goods authorised under the ADR may only be transported with the agreement of our safety experts. experts.
Consult your sales contact to find out more
CUSTOMS FORMALITIES
- Customs documents:
+ 4 copies of form CN23,
+ 2 copies of the commercial or pro forma invoice.
+ 1 declaration of origin on invoice (DOF) or a EUR1 form may enable the recipient to benefit from a reduction or exemption from customs duties on arrival.
There is a trade agreement between the European Union and SWITZERLAND:
1 invoice declaration of origin (DOF) or a EUR1 form may allow the recipient to benefit from a reduction or exemption from customs duties on arrival. For more information on SWITZERLAND's import rates by product.
For more information on import restrictions in Switzerland, visit the Swiss customs website. - Special restrictions:
- Alcoholic beverage
- The international shipment of sensitive and/or strategic products is controlled. Ensure that the goods you wish to ship to this destination are not controlled under the Dual-Use Goods Regulations (products that can be used for both civilian and military purposes). For more information, visit the official website of the Dual-Use Goods Service.
- Goods prohibited from import:
Weapons, agricultural products, plants, chemicals, animal products (ham, salami, sausage, etc.), precious metal items, lottery tickets, etc. - Tax threshold:
- Obligation to register for Swiss VAT from CHF 100,000.
- Application of duties and taxes for any shipment with a market value greater than or equal to CHF 63, or the equivalent of USD 72.5.
The above lists are not exhaustive and are subject to change. We advise you to consult the websites of the customs authorities of the destination countries.
Ready to develop your e-commerce business in Switzerland?
To find out more, contact your usual sales contact.
Not yet a customer? Fill in our contact form to be put in touch with an expert.
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