Parcel shipping Switzerland
Switzerland, renowned for its high purchasing power and affinity for quality products, represents an interesting opportunity for French e-tailers. Swiss consumers are demanding when it comes to service and delivery. This guide explains the particularities of the Swiss market, the specific customs procedures and the advantages of the Colissimo offer. In particular, our DDP (Delivered Duty Paid) service, which simplifies the shopping experience by taking care of import duties and taxes, a major asset in removing disincentives to purchase.
Identity card and basic information about Switzerland
- Country code : CH
- Capital : Berne
- Languages : french, italian, german
- Population : 9 002 763 residents
- Currency : swiss franc
Public holidays 2025 :
1 January, 29 May, 1 August, 21 September, 25 December.
The Swiss e-commerce market: key figures and trends
Buying behaviour of Swiss e-buyers: the keys to success
Delivery options available :
- Colissimo Domicile International – with signature
- Colissimo Domicile International – without signature
- Colissimo Retour International
Option(s) :
- Ad valorem compensation (Colissimo home with signature, point retrait and return)
- DDP (operated by Colissimo with a dedicated last-mile partner)
Delivery partners and integrated service(s) :
Swiss Post :
- Offers : Home delivery with/without signature (for parcels worth less than CHF 63) and Return from Switzerland to France
- Tracking : Yes, from deposit to delivery
- Interactive notification service : No
- No. of parcel presentations : 1
- Deadline : Yes, 15 days (excluding returns)
- Saturday delivery : No
- Proof of delivery : No
- Mode of transport : road
- From D+3
- Delivery time commitment for Colissimo Domicile and Colissimo Point Retrait
- Tariff zone : 3
- Maximum weight (machine-operated): 30kg home delivery and return, 20kg at collection point
- Maximum length (machine-readable) : 1 m
- Max layout L + W + H (non mechanisable) : 1,50 m
- Transport regulations : Dangerous goods authorised under the ADR may only be transported with the agreement of our safety experts. experts.
Consult your sales contact to find out more
- Customes documents :
+ 4 copies of form CN23,
+ 2 copies of the commercial or pro forma invoice,
+ 1 declaration of origin on invoice (DOF) or a EUR1 may enable the consignee to benefit from reduced or exempt customs duties on arrival. - Specific restrictions :
Alcoholic beverages. - Goods prohibited from import :
Weapons, agricultural products, plants, chemical products, animal products (ham, salami, sausage, etc.), articles of precious metal, lottery tickets, etc. - Tax threshold :
Obligation to register for Swiss VAT from CHF 100,000. Duties and taxes apply to all shipments with a market value of CHF 63 or more, i.e. the equivalent of USD 72.5.
The above lists are not exhaustive and are subject to change. You are advised to consult the websites of the customs authorities in the destination countries.
Ready to develop your e-commerce business in Switzerland?
To find out more, contact your usual sales contact.
Not yet a customer? Fill in our contact form to be put in touch with an expert.
