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If your order preparation time is not fixed, you can specify a different time for each order in the call settings on the delivery method selection page. In this instance, it's the value put as a parameter which will have priority over the Back Office.

The EORI number (Economic Operator Registration and Identification) is a unique EU identification number that must be used by companies exporting internationally. This number must appear on the export customs declaration, which must be completed by La Poste for values greater than or equal to €1,000 (SAD – Single Administrative Document) and regardless of value when the DDP option is selected (all destinations), as well as for DAP shipments to the United States. Logistics providers: the EORI number indicated must be that of the ordering customer (the logistics provider's customer), who is the actual exporter and owner of the goods being shipped.
To obtain your EORI number: https://www.douane.gouv.fr/eori?
A new format for the EORI number of the consignor based on the SIREN number (FR + 9 digits) will become mandatory on January 1, 2026, for importing or exporting goods outside the European Union and to the French overseas departments: to request it, go here.
The EORI number of the consignee is mandatory for imports to overseas territories. More regulatory information here.

The Custom Notifications option is available if you have a Privilege contract, with no minimum number of packages.

Learn more about the Custom Notifications option 

Personalization will be applied to Colissimo Domicile parcels with and without signature, and Colissimo Retour parcels.
It will apply to shipping, delivery, and return notifications, with the exception of notifications of rescheduled deliveries to pickup points and certain notifications specific to unforeseen circumstances (for example, if the delivery of the parcel is delayed).

Learn more about the Custom Notifications option 

You can include:

• A header image: preferably in vector format (ai, eps, svg). If using a pixel format image, you can send an image with a width of 640 px and a height of 150 px, or larger dimensions that respect this ratio.
• The colors of your graphic charter: maximum 3 colors, colors must be specified using a hexadecimal code, for example, #FFFFFF or #000000.

Additional visuals: up to 6 visuals with links, with tagged redirect URLs so that you can track the additional traffic generated via notifications Option to add visuals on 1 or 2 lines 
If only 1 image is integrated per line: 640px wide 
If 2 images are integrated per line: 320px wide per image 
If 3 images are integrated per line: 210px wide per image

• Tagged URLs from your social networks

Your brand name will be automatically included in the subject line of notifications.

To see an example of Custom Notifications