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    • Set up delivery on your merchant site
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  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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154 Articles 246 Country 276 FAQ

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MAURITIUS

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  2. The Colissimo Business offer: the most comprehensive and reliable delivery solution
  3. Wherever your customers are, we can deliver to them with our e-commerce delivery solutions
  4. Colissimo Home Delivery Overseas: the convenience of hassle-free delivery
  5. MAURITIUS
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MAURITANIA

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  1. Home
  2. The Colissimo Business offer: the most comprehensive and reliable delivery solution
  3. Wherever your customers are, we can deliver to them with our e-commerce delivery solutions
  4. Colissimo Home Delivery Overseas: the convenience of hassle-free delivery
  5. MAURITANIA
  6. Search
MAYOTTE

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  1. Home
  2. The Colissimo Business offer: the most comprehensive and reliable delivery solution
  3. French overseas
  4. MAYOTTE
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FAQ

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The Ship From Store contract must include at least 3 stores.
However, there is no upper limit on the number of stores that can be included in the contract.

Contenu

If packages are picked up directly from your stores, your staff can print a shipping label and present it at the time of pickup. However, the transfer of liability takes effect when the packages are individually scanned or when they are accepted into the Colissimo network.

If you drop off your packages at a post office, the customer service representative will give you a receipt. You can then track each package individually using the Package Tracking Tool, which is available in your Online Account.

Contenu

Ship From Store offers two pickup options: On-Demand Pickup and Scheduled Pickup.
In certain specific cases and following a thorough review, La Poste may also approve the implementation of a pickup and drop-off service that includes both packages and mail. For more information, click here.
 

Contenu

The company (headquarters) that enters into a contract with Colissimo is the one that receives the invoice. Invoices may be consolidated, with or without store-level details. 

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Setting up a pickup service requires an installation appointment to verify access conditions at each store and install an NFC tag that records our teams’ visits during each pickup. Our field team will contact each store to schedule an installation appointment. 

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