Monday to Friday (excluding public holidays) from 8am to 6pm
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To deposit parcels franked with ColiShip, you can generate a deposit slip in the “History” menu by selecting your parcels to summarize all shipments in a single document, with a flashable barcode.
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FAQ
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Access to the consumables ordering function is linked to your Colissimo authorization and contract. You can access it via "My Account> My Services> Prepare your parcels" . If you do not have access, please contact your company administrator.
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2 cases are possible:
1st case, you've lost your password. To retrieve it, click on "Forgot my password?" at the bottom of the login window.
This will take you to a new page, where you just need to enter your username* and the e-mail address for your Colissimo Entreprise account. Then click on the "Send" button to receive a link by e-mail, enabling you to easily create your new password.
2nd case, you've lost your Colissimo Box login. To retrieve it, please contact our technical support team on 0 241 742 088 (Free service + call charge) - Monday to Friday (excluding public holidays) from 8am to 6pm.
NB* : Your login corresponds to your 6-digit account number, provided to you when you opened your Colissimo Entreprise account in order to access your customer area.
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Access to the consumables ordering functionality is linked to your Colissimo authorization and contract. You can access it via "My Account> My Services> Prepare your parcels". If you do not have access, please contact your company administrator.
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Colissimo is offering a new pick-up delivery solution : collaborative delivery between Pickme Neighbors. This offer complements the Pickup relay stores and post offices. Pickme is an out-of-home delivery solution based on a network of private individuals. The service is 100% secure and trustworthy. Individuals are selected and trained to receive parcels from their neighbors, ensuring a simple and flexible delivery experience. This delivery option is available via the Colissimo Point Retrait Intégral delivery service. Pickme Neighbors are automatically added to the choice of pick-up points that recipient customers can select. This solution is flexible in terms of opening hours (particularly evenings and weekends).
