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  • About us
    • Our environment and climate commitments
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    • Set up delivery on your merchant site
    • Prepare your parcels
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    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
    • French overseas
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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136 Articles 246 Country 178 FAQ

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Visuel - Des bâtiments plus propres
Cleaner buildings and we have reduced our energy consumption
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Visuel - Transports écologiques : agir concrètement pour l’environnement
Ecological shipping: real action for the environment
e-Commerce Modules and Solutions
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FAQ

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Colissimo Collecte environment can be accessed directly from the Colissimo Box and will be visible once you have signed your Colissimo Collecte contract. Your login and password are indicated on your contract.

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To view your collected parcels, go to your Colissimo Collecte environment via the Colissimo Box. You will find your collected parcels in the "My collected parcels" section.

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If you have several sites, you must have several accounts and subscribe to the service for each of the accounts (sites).

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The rates are as follows: €2.50 per trip and €1.10 per parcel collected. You can find the general rates for the Colissimo On Demand service offer in your Selfcare.

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You can choose the collection days when you subscribe. This will allow you to define the days on which you wish to have your parcels collected.

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