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The Tracking Web Service allows you to retrieve the tracking of your parcels in order to display it on your website for your customers.

This is a unique identifier provided to you by Colissimo to access your delivery method choice page. It is automatically generated by the application and must be transmitted in the parameters for calling the delivery method selection page in i-frame.

To subscribe to the Colissimo On Demand service, you must go to your selfcare Colissimo Box and previously subscribed to a Facilité contract or a Privilige contract.

Packages considered in the CO2 calculator correspond to those invoiced monthly.

If you have any questions, please contact our technical support team on 0 241 742 088, Monday to Friday (excluding public holidays), 8am to 6pm. 
(free service + call charge).