Shipping parcels to Italy
Italy, with its growing appeal for e-commerce, represents an attractive market for French companies. This page offers you a comprehensive overview of the Italian market, focusing on online shopping habits, delivery expectations and efficient shipping solutions. Colissimo offers you tailor-made solutions for successful expansion in Italy, ensuring fast and reliable delivery.
Identity card and essential information about Italy
- Country code : IT
- Capital : Rome
- Language : Italian
- Population : 58 989 749 residents
- Currency : Euro
Public holidays 2025 : 1 January, 6 January, 20 April, 21 April, 25 April, 1 May, 2 June, 21 July, 15 August, 1 November, 11 November, 8 December, 25 December.
The Italian e-commerce market: key figures and trends
Buying behaviour of Italian e-buyers: the keys to success
Send your parcels to Italy with Colissimo
Delivery options available :
- Colissimo Domicile International – with signature
- Colissimo Point Retrait International
- Colissimo Retour International
Option(s) :
- Ad valorem compensation (Colissimo home with signature, point retrait and return)
- Postal Partner Option
Poste Italiane :
- Offers : Domicile with signature (via the postal partner option) and Return from Italy to France
- Tracking : Yes, from deposit to delivery
- Interactive notification service : Yes
- No. of parcel presentations : 2
- Deadline : Yes, 10 days (excluding returns)
- Saturday delivery : Yes
- Proof of delivery : No
BRT :
- Offers : Home delivery with signature, collection point and return from France to Italy
- Type of collection point : shop relay
- Tracking : Yes, from deposit to delivery
- Interactive notification service : Yes
- No. of parcel presentations : 2
- Delivery time : Yes, 3 days
- Saturday delivery : No
- Proof of delivery : Yes, via the Colissimo parcel tracking tool
- Mode of transport : road
- From D+3
- Delivery time commitment for Colissimo Domicile and Colissimo Point Retrait
- Tariff zone : 2
- Maximum weight (machine-operated): 30kg home delivery and return, 20kg at collection point
- Maximum length (machine-readable) : 1 m
- Max layout L + W + H (non mechanisable) : 1,50 m
- Transport regulations : Dangerous goods authorised under the ADR may only be transported with the agreement of our safety experts.
Consult your sales contact to find out more
CUSTOMS FORMALITIES
- Customs documents:
No customs documents are required for shipments to the EU.
Please note that goods destined for Livigno, Campione d'Italia, Vatican City and San Marino must be accompanied by the following documents:
+ 4 copies of form CN23,
+ 2 copies of the commercial or pro forma invoice. - Special restrictions:
- Sensitive or excise goods must be accompanied by specific documents.
- The international shipment of sensitive and/or strategic goods is controlled. Ensure that the goods you wish to ship to this destination are not controlled under the Dual-Use Goods Regulations (products that can be used for both civilian and military purposes). For more information, visit the official website of the Dual-Use Goods Service.
- Goods prohibited from import:
None (except for air restrictions for islands).
The above lists are not exhaustive and are subject to change. We advise you to consult the websites of the customs authorities of the destination countries.
Ready to develop your e-commerce business in Italy?
To find out more, contact your usual sales contact.
Not yet a customer? Fill in our contact form to be put in touch with an expert.
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