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You can create several labels from a parcel file imported into ColiShip. 

First, go to “Settings”, “Import” tab, then select your import method (“Manual import” by uploading a file from the interface, or “Import by scanning" via a folder on your computer). You will need to install the ColiShip module to use the folder scanning method. 

Next, you need to configure the import format, i.e. the fields and their order in the file, to enable ColiShip to find your information in your future files. Don't forget to validate.

Finally, go to the “Automatic franking” menu and transmit the file: the prepared packages will appear one after the other. You can then print, modify or delete them.

You'll need time to validate your account once you've subscribed: on average, you'll need to wait 1 to 2 days before you can start franking once you've received your login details. 

Labels are invoiced when they are used on a parcel delivered in the Colissimo network: the creation of a label is therefore not invoiced until you have used it.

It is possible to import your items into ColiShip to facilitate the creation of customs documents, which require the presentation of the complete contents and market value of each parcel.

To do this, go to “Settings”, “International settings” tab, and either create each item manually, or import a file containing the items following the suggested template. You can view the items registered in ColiShip on the same page.

Coliship enables you to edit return labels to respond to requests for the total or partial return of orders from your international e-buyers to metropolitan France. To do this, go to the “Return parcel” menu and enter the address of the recipient of the return package (the initial shipping address of the outbound package or another address in France), the sender of the return package (the address of the e-buyer returning the package) and the characteristics of the return package.

For return parcels from countries subject to customs regulations, a customs declaration must be completed, including information on the contents of the return parcel and on the original parcel sent from France to the international country (number of the original parcel, for example). In this way, you can avoid reimportation costs.

Please note return labels are valid for 60 days.
Return labels are divided into 2 parts: the transport part and the proof of deposit. They are specific and adapted to the country of deposit. They contain information about the parcel, and describe the instructions to be followed for returning the parcel in the language(s) of the country of delivery.