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There is no charge for the provision of containers.

If you wish to stop the collection service, simply inform your sales representative.

The information made available to you in the collection point file is: the name of the delivery point, its address, the type of collection point, the opening times, the closing dates, the latitude and longitude, the access indicator for people with reduced mobility, etc.

If you want to change information regarding your Colissimo Collecte, you can do so from your Colissimo Collecte environment.

Not all information can be changed. For example, you can modify the following data:

• Surname / First name of the collection contact

• Telephone / E-mail of the collection contact

• Door code, floor etc.

• Company name of the collection contact

• The average size of the parcel

• The opening and closing times of your premises

Please get in touch with your sales representative if your request concerns the modification of the following information:

• Street No.

• Place name / Additional address details

• Town/City

• Postcode

• New collection time or time slot

• Add or remove collection days

• Revise volume

The price of the collection is calculated from the volume commitment defined with the sales representative at the time of subscription.