Colissimo Pick-up Point France: offer your customers the freedom to choose their out-of-home delivery point
Deliver your customers to one of the 26,000 Colissimo pick-up points (partner retailers, lockers, La Poste branches, neighbour-relays) nearest to their home, and offer them the flexibility to collect their parcel according to their daily schedule and movements.
Deliver your customers as close to home as possible, at times that suit them, thanks to our network of 26,000 pick-up points and accessible delivery options available all year round. 80% of the population lives less than 2 km from a pick-up point.
Fast delivery in 24/48 hours, with the possibility for your customers to choose the pick-up point that best fits their lifestyle.
Respect of the chosen pick-up point and proactive recipient updates throughout the delivery process, reducing inbound requests to your customer service.
Offer features
- Indicative delivery time of 24 to 48 hours
- For parcels up to 30 kg
- Combined dimensions (L+W+H) under 150 cm
- 4 delivery options: to parcel shop, lockers, Post offices, or Pickme neighbour-relays
- Secure parcel handover
- Parcel available for 14 days at La Poste branches and partner retailers, and for 5 days in lockers
- Return to sender included
Services and options
- Flex services to facilitate delivery to recipients
- Flate-rate compensation included
- Ad Valorem insurance available
The
A delivery service highly rated by recipients, with an NPS of 60!
The
8.9/10 is the satisfaction score given by recipients for our pick-up point delivery service.
The
A rate of successful delivery and parcel availability at the selected pick-up point of over 95%!
How does your customer receive their parcel at a Pickup parcel shop or locker?
How does your customer receive their parcel at a post office?
How does your customer receive their parcel from a Pickme neighbour-relay?
What is Pickme collaborative delivery?
An innovative delivery service that allows your customer to receive their parcels at a neighbour’s home (called a neighbour-relay or Keeper) close to their address. Ideal when opening hours of shops or post offices don’t fit their schedule, this delivery service gives them the flexibility to arrange an appointment with a neighbour-relay at a time that suits them.
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