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To ensure that your parcels arrive in the best possible conditions,
it is necessary to take the greatest care with the packaging and label, and to apply precise technical standards for both operations.
Check that your parcel complies with the required standards for each offer and delivery option:
HOME DELIVERY |
DELIVERY TO PICKUP POINTS |
RETURN | |||
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DELIVERY OPTION |
without a signature, with signature |
at the Post Office |
in relays | consignment | International and Overseas |
Not allowed (alternative characteristics - as soon as only one characteristic is fulfilled) | |||||
WEIGHT | > 30 kg | > 20 kg | > 30 kg | ||
DIMENSIONS | L+l+h > 200 cm
and/or L > 200 cm* |
L+l+h > 130 cm
and/or L ≤ 60 cm |
L+l+h > 200 cm
and/or L > 200 cm* |
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Admitted non-mechanisable (NM) (cumulative characteristics) | |||||
MAX WEIGHT | ≤ 30 kg* | ≤ 20 kg | ≤ 30 kg | ||
DIMENSIONS | 150 ≤ L+l+h ≤ 200 cm* and/or 100 < L ≤ 200 cm |
L+l+h ≤ 150 cm
and L ≤ 100 cm |
NI | 150 < L+l+h ≤ 200 cm* and/or 100 < L ≤ 200 cm |
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Admitted mechanisable (cumulative characteristics) | |||||
MAX WEIGHT | ≤ 30 kg* | ≤ 20 kg | ≤ 30 kg | ||
MINIMUM DIMENSIONS | 16 cm (Length) x 11 cm (width) x 1 cm (height) |
21 cm (Length) x 16 cm (width) x 1 cm (height) |
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MAXIMUM DIMENSIONS | L+l+h ≤ 150 cm and/or L ≤ 100 cm |
L+l+h ≤ 130 cm
and/or L ≤ 60 cm |
L+l+h ≤ 150 cm and/or L ≤ 100 cm |
So that your parcel is machinable, it must comply with the following conditions:
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Be stableso that it does not tip over; don't hesitate to wedge, stuff and evenly distribute the contents of your parcel.
Opt for regular shapes i.e. make sure you have at least once horizontal surface onto which you can affix the shipping label. Opt for compact parcels with wedged content to ensure your parcel is more resistant. Prepare your parcel using packing solutions that do not stick out i.e. string, handles, flaps, etc. Use wrapping that is sufficiently resistant and adapted to the content: avoid overly irregular shapes and materials that affect the legibility of the label such as plastic, cellophane, etc., which are too reflective. When sending tubes, use machinable tubes (triangular or square tubes that ensure parcel stability). Traditional non-machinable tubes are always subject to additional charges. For more information, please read our General Terms & Conditions of Sale. |
What not to do
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So that your parcel reaches it destination, it must have a label that can be read by La Poste machines.
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Please comply with the minimum dimensions: : L = 16cm ; l = 11cm
Check legibility:
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What not to do
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There are 9 categories of forbidden hazardous goods:
Before sending your parcels, La Poste will check that its content is authorised.
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Explosives (e.g. fireworks, flairs, ammunition, gunpowder, illuminating devices, distress signals, etc.) |
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Compressed gas (e.g. lighter fuel, diving tanks, camping gas, butane, aerosols, fire extinguishers, etc.) |
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Flammable liquids (e.g. oil, oil paint, glue, perfume containing alcohol, alcoholic beverages containing more than 24% of alcohol by volume, etc.) |
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Flammable solids (e.g. matches, coal, charcoal, fuel paste, etc.) |
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Combustion accelerators (e.g. chemical products generating oxygen, peroxide, bleaching agents, etc.) |
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Toxic and contaminating products (e.g. pesticides, agricultural chemical products, mercury, bacteria, viruses, etc.) |
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Radioactive substances |
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Corrosive substances (electrolyte batteries, mercury, hydrochloric acid, etc.) |
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Miscellaneous hazardous substances (e.g. magnetic goods, motors, dry ice, lithium batteries, etc.) |
For more information please get in touch with your sales contact.
Notification kinked to « hoverboards » :
US and Japanese postal operators won't accept hoverboad parcel, which contain lithium battery.
Notification relating to the transport of weapons:
Given the current context, Colissimo is subject to recent unilateral decisions by airlines that refuse to transport ², even dismantled.
This type of product is therefore prohibited on destinations served by air, particularly countries outside the European Union and Overseas.
Make sure that your Colissimo parcels do not contain any of the following items:
The following are not recommended: |
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Colissimo has compiled these rules and recommendations in a practical guide to help you prepare your shipments: