Your Colissimo invoice is changing

What's new on your invoice?

As part of our continuous improvement process, we are upgrading your Colissimo invoice to offer you an ever smoother and more efficient customer experience.

Before

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Visuel - Actualité Opencell avant

After

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Visuel - Actualité Opencell après

Designed to streamline your processes and provide greater visibility into your spending, this update offers several benefits:

  • Save time : A clear summary on the first page gives you a quick overview of your invoice.
  • Understand your invoice better : the wording is clearer and more precise, and each service is detailed and transparent.
  • Optimize the overall monitoring of your expenses : you can easily track the evolution of your expenses thanks to a detailed summary for each account and sub-account.
  • Benefit from greater transparency : discounted rates, options and surcharges are clearly indicated, enabling you to check each element of your invoice and identify areas for improvement and logistical optimization.

This new invoice is the result of your feedback and our constant drive to improve our services.

The new headings make it easier to read your new invoice :

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Visuel - Actualité Opencell 1 EN
Média
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Visuel - Actualité Opencell 2 EN
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Visuel - Actualité Opencell 3 EN

And of course :
 

  • Your invoices are always sent after the 4th working day of the month
  • They are available in your Colissimo Box customer area via an improved interface to make it easier to find your old invoices