SWITZERLAND

Switzerland, renowned for its high purchasing power and affinity for quality products, represents an interesting opportunity for French e-tailers. Swiss consumers are demanding when it comes to service and delivery. This guide explains the particularities of the Swiss market, the specific customs procedures and the advantages of the Colissimo offer. In particular, our DDP (Delivered Duty Paid) service, which simplifies the shopping experience by taking care of import duties and taxes, a major asset in removing disincentives to purchase. 

Identity card and basic information about SWITZERLAND

Country code
CH
Capital
BERNE
Currency
FRANC SUISSE

Holidays

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The Swiss e-commerce market: key figures and trends

Chiffres clés et tendances du e-commerce en suisse

Buying behaviour of Swiss e-buyers: the keys to success

Chiffres clés du comportement des e-consommateurs suisses
Principaux critères de déclenchement de l’achat en ligne des suisses
Top 3 des modalités de livraison privilégiées par les e-acheteurs suisses

Ship your packages to Switzerland with Colissimo

Expédition colis
Services available
  • Colissimo Domicile International avec signature
  • Colissimo Domicile International sans signature
  • Colissimo Domicile International
  • Colissimo Return International
Option(s)
  • [en_GB] Indemnisation optionnelle (ad valorem) pour les offres Colissimo Domicile International, Colissimo Point Retrait International et Colissimo Retour International
Fiche pays - Partenaire postal
Swiss Post
Tracking
Oui, du dépôt à la livraison
Interactive notification service
No
Number of delivery attemps
1
Instance
Yes , 15 days
Delivery on Saturday
No
Fedex
Tracking
Oui, du dépôt à la livraison
Interactive notification service
Yes
Number of delivery attemps
0
Instance
No
Delivery on Saturday
No
  • from D + 3
Price zone
3

Standards

Max. weight (machineable)
30kg
Max. length (machineable)
1,00m
Max. girth l + w + h (machineable)
1,50m

Costums formalities

Costums documentations:
  • please note that goods for SWITZERLAND must have the following documents attached : 4 copies of form CN23 and 2 copies of commercial invoice or pro forma invoice. The CN23 form is used to justify the nature, value and origin of shipments. It is required for international shipments to overseas territories and certain specific territories in Europe.
  • [en_GB] 1 déclaration d'origine sur facture (DOF) ou un EUR1 peut permettre au destinataire de bénéficier de la réduction ou de l'exonération des droits de douane à l'arrivée.
Specific restrictions:
  • Alcoholic beverages.
  • The combined shipment of battery-powered electrical/electronic devices with liquids, aerosols or gels (LAG) is no longer permitted in international air mail. It is MANDATORY to separate the goods and make two separate shipments.
Prohibited articles:

[en_GB] armes, produits agricoles, plantes, produits chimiques, produits d'origine animale (jambon, salami, saucisson), ouvrages en métaux précieux, billets de loterie.\nThe above list is not exhaustive and may be subject to change. For more details, please visit the official customs website https://www.douane.gouv.fr/fiche/restriction-de-circulation-ou-interdiction-de-certaines-marchandises