Shipping parcels to Poland
With over 38 million inhabitants and a fast-growing e-commerce market, Poland is a strategic destination in Eastern Europe. Polish online shoppers are connected, demanding, and open to international brands — offering real opportunities for French e-retailers looking to grow their cross-border business. This page gives you the keys to successful parcel delivery to Poland: customer expectations, logistical specificities, regulations to know...
Colissimo supports you with smooth, tracked and reliable delivery to Poland.
Identity card and basic information about Germany
- Country code: PL
- Capital: Warsaw
- Language: Polish
- Population: 38.2 million
- Currency: Zloty
Public holidays in 2025 :
1 January, 6 January, 21 April,
1 May, 19 June, 15 August, 11 November,
25 December, 26 December
The Polish e-commerce market: key figures and trends
Buying behaviour of Polish e-buyers: the keys to success
Send your parcels to Poland with Colissimo
Delivery offers available :
- Colissimo International Home – with signature
- Colissimo International Pick-up Point
- Colissimo International Return
Option(s) :
- Ad valorem compensation (Colissimo home delivery with signature, pick-up point and returns)
Delivery partners and integrated services :
DPD :
- Services: Home delivery with signature, Pick-up Point, and Return from France to Poland
-Type of pickup point: retail outlet and parcel locker
- Tracking: Yes, from drop-off to delivery
- Interactive notification service: Yes
- Number of delivery attempts: 2
- Holding period: Yes, 3 days (excluding returns)
- Saturday delivery: No
- Proof of delivery: Yes
Poczta Polska :
- Services: Return from Poland to France
- Tracking: Yes
- Interactive notification service: N/A
- Number of delivery attempts: N/A
- Holding period: No
- Saturday delivery: N/A
- Proof of delivery : Yes, via Colissimo Parcel Tracking Tool
- Mode of transport: Road
- From D+5
- Delivery time commitment for Colissimo Home and Pick-up Point services
- Pricing zone: 3
- Maximum weight (machinable): 30 kg for home delivery and returns, 20 kg for pick-up points, 10kg in locker
- Maximum length (machinable): 1 m
- Maximum girth (non-machinable): 1.50 m (L + W + H)
- Maximum dimensions for lockers: 40.2 cm x 155.4 cm x 155.4 cm
- Transport regulations:
Dangerous goods authorised under ADR are only accepted subject to approval by our safety experts.
Please contact your sales representative for further information.
- Customs documents:
No customs documents are required for shipments within the EU. - Specific restrictions:
Sensitive products or those subject to excise duties must be accompanied by specific documents. - Prohibited goods for import:
None.
The above lists are not exhaustive and may change. You are advised to consult the websites of the customs authorities of the destination countries.
NEW
Even more delivery options for your Polish customers with parcel lockers
Good news!
We are enhancing our delivery offer in Poland to meet the most common delivery preference of e-shoppers.
From now on, thanks to our partner DPD, your customers will benefit from even more delivery options to receive their parcels wherever they choose.
At home or at one of the 33,193 pick-up points across two options:
• at a pick-up point (shop partner)
• and now, in 10,605 automatic lockers
Why offer locker delivery?
Increasingly appreciated by consumers, this convenient solution allows them to collect their parcels at any time, without time constraints.
An innovative and flexible option to provide your customers with an even smoother delivery experience, tailored to their expectations.
Conditions for sending to a locker in Poland:
• Maximum weight: 10 kg
• Maximum dimensions: 40.2 cm x 155.4 cm x 155.4 cm
• Holding period: 3 days (including the day of delivery)
Ready to develop your e-commerce business in Poland ?
To find out more, contact your usual sales contact.
Not yet a customer? Fill in our contact form to be put in touch with an expert.
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