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    • Set up delivery on your merchant site
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  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

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152 Articles 246 Country 254 FAQ

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Are you ready for Brexit ?
Label printing
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ITALY
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JAMAICA
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FAQ

Contenu

The supported protocols are: FTP, SFTP and AS2

Contenu

You must add an iFrame link to your command tunnel, which will point to the Colissimo delivery options selection page. An encryption key is also provided in order to hide the exchanges between your website and the Colissimo website.

On the Colissimo delivery options selection page, your customer enters the address where he/she wants the delivery or somewhere near to a pick up location. Once your customer has selected his/her preferred pick up point, you can save this information and include it in your shipping process.

Contenu

YES. The United Kingdom is no longer part of the European Union, a customs declaration must be made for all trade (import/export) between the United Kingdom and the European Union. Our web services solutions now include the CN23 customs declaration for all shipments to this destination.

Contenu

The United Kingdom is a destination outside the European Union, so the customs documents that must be submitted with your parcels are:

  • The CN23 customs declaration (in 3 copies)
  • The commercial or pro-forma invoice (in 2 copies)

If these documents are not provided, parcels may be blocked at customs.

Contenu

Under certain conditions, the agreement allows you to benefit from an exemption of customs duties for all exchanges between the United Kingdom and the European Union, whatever the products.

Without an agreement, certain products would have been heavily taxed under the UK-EU Common External Tariff (CET). It is important to note that, in order to benefit from the exemption of customs duties, the imported products must have a European Union Certificate of Origin.

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