Skip to main content
Home
Colissimo Box
Search
Help Center
  • Frequently asked questions
  • Tools and tutorials
  • Guided tour
Account and preferences
Language
  • English
  • Français

Sign in

Forgot your password ?
Menu
Aide
Recherche

Navigation principale

  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally
  • About us
    • Our environment and climate commitments
    • Our industrial network
    • Our network to deliver across France and internationally
    • Colissimo certifications and labels
    • Our trusted partners
    • Customer satisfaction & NPS
  • Offer and services
    • Get collected
    • Deliver your clients
    • Parcel return offer
    • Options and services
    • Colissimo Flex Services
    • Our contracts
    • Prices
  • Tools and Solutions
    • Set up delivery on your merchant site
    • Prepare your parcels
    • Ship your parcels
    • Ask for the collection of your parcels
    • Track your parcels and manage claims
    • Manage your parcel activity
  • Advice & information
    • Deliver your parcels with the right packaging
    • Boost your e-commerce business
    • Advices for delivering internationally

Breadcrumb

  1. Home
  2. Search

652 results for

152 Articles 246 Country 254 FAQ

Articles

Media
Visuel - Nos partenaires
Discover our trusted partners and their turnkey e-commerce solutions.
Media
Logo monochromatique du partenaire Colissimo Getinside présentant l'illustration d'un pelican avec l'incription "Getinside delivery media"
Monetise your audience with the advertising parcel
Media
Logo monochromatique du partenaire Colissimo Fringuant
Fringuant ensures that every order is delivered in the perfect size
  • More results

Country

Image pays
MADAGASCAR
Image pays
MALAYSIA
Image pays
MALAWI
  • More results

FAQ

Contenu

These terms are used for shipments outside the European Union or to French overseas departments and territories. Shipments to these destinations may be subject to duties and taxes, depending on the import destination's duty-free thresholds.

DAP stands for ‘Delivered At Place’. This is the default Incoterm. In this context, it is the consignee who pays the duties and taxes on delivery.

DDP stands for ‘Delivered Duty Paid’. As the sender, you can choose this option when creating your transport label for Colissimo Domicile with signature shipments (International or Overseas). With DDP, the sender pays the import duties and taxes. The sender has the option of integrating them into the order tunnel. In this way, e-buyers are fully aware of the price of their purchase and there are no unpleasant surprises on delivery. Find out more about the DDP option.

Contenu

This information is necessary to define the list of collection points (post offices, local shops, lockers) that will be open on the date of delivery of the parcel and during the time the parcel is held.
The order preparation time is set by default to 3 working days. If you do not change it, this value will be taken into account.
You can also enter your order preparation time in your call parameters, in which case the value entered in the parameter will take precedence over the Back Office.

Contenu

You can apply by filling in the form on the Pickup website.

Applications are reviewed on a weekly basis. Pickup will contact you if the location of your business meets the needs of their network.

Contenu

The Tracking Web Service allows you to retrieve the tracking of your parcels in order to display it on your website for your customers.

Contenu

Following a series of incidents during the first half of 2024, the European Commission adopted a series of measures relating to aviation security, amending Regulation C(2015) 8005. These measures apply to battery-powered electrical/electronic devices containing liquids, aerosols, or gels.
Key points: From September 2025, the combined shipment of battery-powered electrical/electronic devices with liquids, aerosols, or gels (LAG) will no longer be permitted in international air mail traffic. The separate shipment of these items will still be permitted. These new guidelines apply to shipments to/from overseas territories and to shipments to/from international destinations.

Reminder:
Existing rules on dangerous goods remain in force.
Sprays, liquids containing more than 24% alcohol, non-installed lithium batteries, and power packs are already excluded from shipment.

  • More results

Contenu bas

  • Tools & tutorials
  • FAQ
  • Contact
La poste Solutions Business

Pied de page Menu

  • Accessibility : Not compliant
  • Personal data
  • Cookies
  • Website Terms and Conditions
  • GCU