Colissimo return, mailbox return

Promise

Simplify the shopping experience by offering your customers a greater choice of return solutions

By offering a simple return offer, you are lifting the brakes on the purchase of your e-buyers.

Adapted to the needs of your customers, they choose among the 30,000 deposit points in metropolitan France.

By allowing them to return their packages without moving, with the exclusivity Colissimo return to the mailbox.

Weight: up to 30 kg*
Dimension: L+l+h 150cm
Delivery on D+2
3 methods of deposit at the choice of the e-buyer:
- in your personal mailbox
- in one of the 17,500 La Poste offices and relays
- in one of the 16,000 Pickup relays
Integrated flat-rate compensation: €23/kg
Optional Ad Valorem insurance: 6 tranches up to 5000€ (150€, 300€, 500€, 1000€, 2000€ and 5000€)
Printing of the label on an automatic machine or at a La Poste counter (among the 4500 participating post offices)
Flex Services: complete tracking and notification
A carbon neutral delivery