Colissimo On Demand - What should I do if the collection company has not come to collect my parcel ?

In this case, there will be no automatic collection on the next working day. You will therefore have to make a new collection request for the following day or drop off your parcels at a post office or courier establishment.

Contact Customer Service on 0825 878 888* from Monday to Friday (excluding public holidays), from 8am to 6pm. *Cost of the call: €0.15 incl. taxes/min from a landline.