Colissimo On Demand - Is it possible to cancel a collection request ?

Yes, you can cancel your collection until 1pm on the scheduled collection day.

  • Example 1: If you request a collection on Tuesday at 10am, you will be offered a collection in the afternoon and you have until 1pm to cancel it.
  • Example 2: If you request a collection on Tuesday at 2.30pm, a collection will be scheduled for Wednesday afternoon and you will have until 1pm on Wednesday to cancel it.