Cookies

1. What is the scope of application?

2. What is a cookie?

3. Who installs and uses cookies on the website and mobile applications?

4. Why does La Poste use cookies?

5. What types of cookie are used on the website?

6. What are the purposes of the cookies used by La Poste?

7. For how long is the user’s choice saved?

8. What is the scope of your consent?

9. How can you manage your choices about the installation and reading of cookies?

10. How can you limit the installation and reading of cookies by changing your browser settings?

11. What are your rights to your personal data and how can you exercise them?

 

1. WHAT IS THE SCOPE OF APPLICATION ?

This policy applies to cookies installed and/or read when consulting the Colissimo Box website.
Hereinafter referred to as the “Website” and its mobile applications.  

 

2. WHAT IS A COOKIE ?

The term “cookie” must be understood in the broadest sense and covers all cookies installed and/or read, for example, when consulting a website or a mobile application or during or before the activation of a chatbot.
For convenience, we use the term “cookie” which covers all technologies that have the effect of reading or writing data to the user’s terminal.

A cookie is installed by your Internet browser (e.g. Internet Explorer, Firefox, Safari or Google Chrome) in a dedicated area on the hard drive of your terminal, by the server of the website or mobile application that you are visiting or looking at. 

3. WHO INSTALLS AND USES COOKIES ON THE WEBSITE ?

Cookies are installed by La Poste Colissimo or its technical service providers on the Website and are used for its own purposes, with La Poste Colissimo therefore being the Data Controller.

Other cookies are produced and used by our partners or third-party companies for purposes decided by them, with these third parties then being the Data Controllers. La Poste Colissimo shall be deemed to be a joint Data Controller where it authorises the placing of third-party Cookies on its Website for purposes defined jointly with its partners or with third-party companies.

However, La Poste Colissimo will not the Data Controller with regard to any subsequent processing by the partner or third-party company involving the processing of personal data, for which the said third party remains the Data Controller.

 

4. WHY DOES LA POSTE COLISSIMO USE COOKIES ?

La Poste Colissimo uses cookies :

  • To guarantee the security and performance of the Website and mobile applications,
  • To adapt the presentation of our services to the display preferences of your terminal (language used, display resolution, operating system used, etc.),
  • To analyse your browsing, improve our Website and our mobile applications and obtain traffic statistics,
  • To store information related to a form you filled out while using our Website or mobile applications,
  • To share content on social media.

 

5. WHAT TYPES OF COOKIE ARE USED ON THE WEBSITE ?

Some cookies are essential for the use of the Website. Others, although not essential, allow for an optimised use of the Website.

  • Technical cookies necessary for the functioning of the Website :

These cookies ensure the security and performance of the Website. Necessary cookies help make the Website usable by enabling basic functions such as page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies. They are strictly necessary for its operation and cannot be deactivated without the risk of no longer being able to access the Website or certain services on the Website.

  • Statistical and audience measurement cookies :

These cookies help La Poste Colissimo, through the collection and communication of information in an anonymous manner, to understand how users interact with the Website or the mobile applications. They may be used to measure visitor numbers and use of the Website or the applications. They therefore allow us to conduct studies and help us to improve the interest and ergonomics of our services. They do not allow a global monitoring of your navigation on other applications or other websites and do not lead to any cross-checking of data with other processing or with third parties.

Audience measurement cookies are used in the legitimate interest of analysing which pages of the website are being looked at and allow the production of anonymous visitor statistics. In accordance with French national legislation, we do not need to obtain your consent in order to use these cookies in accordance with the provisions of Article 5 of the CNIL deliberation 2020-091 of 17 September 2020.

  • Cookies necessary for the operation of instant messaging

iAdvize cookies are deposited for the purpose of providing instant messaging services. In particular, they allow us to assist users in their navigation and to improve the user experience. They are kept for a period of 1 year.

  • Cookies issued by third parties

These cookies are installed by third parties (advertisers). The production and use of cookies by third parties is governed by their privacy policies. We inform you about the purpose of the cookies of which we are aware and the means by which you can make choices regarding these cookies. You can find more information about the purposes of cookies installed by third parties by reading the privacy policies of these partners, links to which are set out in the cookie management tool available at any time on the Website.

 

6. WHAT ARE THE PURPOSES OF THE COOKIES USED BY LA POSTE COLISSIMO ?

La Poste Colissimo uses cookies for a range of purposes. These cookies can be separated according to whether they require your consent or not.
 

  • Technical cookies and cookies necessary for the functioning of the service :

Cookie name

Publisher

Lifetime of the cookie

Purposes

Consent

JESSIONID

La Poste

session

Retention of user settings

No

user

La Poste

session

Retention of user settings

No

cookie-agreed

La Poste

6 months

 Acceptance of cookies

No

cookie-agreed-version

La Poste

6 months

 Acceptance of cookies

No

visited

La Poste

 6 months

Tutorial

No

visited_connected

La Poste

 6 months

Tutorial

No

iadvize-XXXX-vuid iAdvize 12 months Instant messaging No

 

  • Audience measurement cookies with the strict purpose of collecting anonymous data only 

Cookie name

Publisher

Lifetime of the cookie

Purposes

Consent

atidvisitor

AT INTERNET

6 months

Audience measurement

No

atuserid

AT INTERNET

13 months

Audience measurement

No

 

  • Social media sharing cookies 

Cookie name

Publisher

Lifetime of the cookie

Purposes

Consent

VISITOR_INFO1_LIVE

youtube.com

179 days

Estimates user bandwidth on pages with embedded You tube videos

Yes

YSC

youtube.com

session

Stores a unique identifier to keep statistics on the user’s video views

Yes

Social media cookies are advertising cookies that allow you to share content from our services with other people, or to let these other people know that you have looked at our website or your opinion about content on our website. For example, this concerns the “Share” and “Like” buttons on social media such as Facebook, Twitter, LinkedIn, etc.

Even if you did not use this share button while using our service, the social network providing this type of button may identify you thanks to this and track how you browse our website. This is possible simply if your account with the social network in question was activated on your terminal during this navigation.

You can use the links below relating to each of these companies’ privacy policies if you wish to exercise your right to block these cookies :

   •   Facebook : https://www.facebook.com/help/cookies
   •   Twitter : https://twitter.com/privacy
   •   Youtube (Google) : https://policies.google.com/privacy?hl=fr

 

7. FOR HOW LONG IS THE USER’S CHOICE SAVED ?

Your choice to accept or reject cookies is saved for six months, whatever the type of cookie concerned.
Your consent will be sought again at the end of this six-month period by displaying the information banner.

 

8. WHAT IS THE SCOPE OF YOUR CONSENT ?

Your consent applies to the following domain name : https://www.colissimo.entreprise.laposte.fr.

The preferences you express concerning the management of cookies are taken into account as long as the address https://www.colissimo.entreprise.laposte.fr appears in your navigation bar. If, during your navigation, the address displayed is no longer https://www.colissimo.entreprise.laposte.fr and you are redirected to another site, this site will ask you for your preferences regarding the management of its own cookies.

9. HOW CAN YOU MANAGE YOUR CHOICES ABOUT THE INSTALLATION AND READING OF COOKIES ?

On your first visit to our website or mobile applications, you are asked to accept or reject by clicking on the “continue without accepting” button the installation and reading on your terminal of Cookies added by La Poste Colissimo and third parties, for the purposes specified in the information banner and in this document. You have the option to accept or reject all Cookies or to make your choice on a purpose-by-purpose basis by clicking “Set my choices” on the information banner.

Cookies subject to your consent
You may at any time decide to reject the recording of cookies in your terminal, delete at any time the cookies already present on your device or, according to your preferences, select those you wish to accept and those you wish to refuse directly on our website, using the cookie preferences management module accessible here or via the “My cookie preferences” button.

Audience measurement cookies for which your consent is not required
You may reject the consent-exempt audience measurement cookies from our partner AT-internet. To do this, you must activate the opt-out from this page http://www.xiti.com/fr/optout.aspx.

10. HOW CAN YOU LIMIT THE INSTALLATION AND READING OF COOKIES BY CHANGING YOUR BROWSER SETTINGS ?

You can change the settings in your browser to save or reject cookies on your terminal, either systematically or according to their originator.

However, please note that hanging your browser settings does not release you from making a choice as to the installation and reading of cookies on the Website.

Your browser settings can also have a negative effect on your navigation experience. If you to allow technical cookies to be saved in your Terminal, or if you delete the cookies already saved there, you will no longer be able to benefit from a certain number of functionalities which are nevertheless necessary in order to navigate in certain areas of the Website.

If necessary, we reject all responsibility for the consequences linked to the suboptimal functioning of the Website resulting from the impossibility for us to record or consult the cookies necessary for its functioning which will have been rejected or deleted by you.

It should be noted that the configuration of each browser is different. You can access its description in your browser's help menu to learn how to change your choices.

Here are the links to the help menus of 4 main browsers and the procedure to follow :

Browser

Procedure to follow

            For further information

Edge

Click on the three dots “...” in the upper right-hand corner of the browser window
Select “settings” from the drop-down menu
In the options window, click on the “Cookies and Site Permissions” tab
To disable cookies, uncheck the “Allow sites to save and read cookie data” button

 edge://settings/content/cookies

Safari

Go to “Settings”, then “Safari”.
Select “Delete cookies and data”.

https://support.apple.com/fr-fr/safari

Google Chrome

Click the Chrome menu in the browser toolbar.
Select the “Settings” option.
Click on “Show advanced settings”.
In the “Privacy” section, click on the “Content Settings, Cookie and Website Data” button. You can then delete them all or select them one by one.

http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647;

Opera

Go to “Preferences”.
Select “Advanced”.
Select “Cookies”

http://help.opera.com/Windows/10.20/fr/cookies.html.

11. WHAT ARE YOUR RIGHTS TO YOUR PERSONAL DATA AND HOW CAN YOU EXERCISE THEM ?

In the context of the use of cookies, La Poste Colissimo processes personal data about you (cookie or mobile ID, IP address, etc.) in its capacity as Data Controller. These personal data are essential to achieve the objectives defined for each cookie.

The personal data collected or processed during your navigation on our website and its mobile applications are intended for La Poste Colissimo, its subcontractors and partners, in order to improve the services offered on the website and to facilitate your navigation on the website.

The personal data collected via cookies are never kept longer than is necessary to achieve the purpose of the cookie.

Where the processing of your Data is carried out on the basis of your consent, you may withdraw this consent at any time.

Where the processing is based on the legitimate interests of La Poste or a third party, you may object to the processing at any time on grounds relating to your particular situation.

  • You have the right to access the personal data we hold about you. This includes the right to ask us for additional information about:
    • the categories of data we process
    • the purposes of the data processing
    • the recipients and categories of recipients to whom your data have been transmitted
    • where possible, the length of time for which your data will be retained or, where this is not possible, the criteria used to determine this length of time.
  • You have the right to have us correct any inaccurate or incomplete personal data relating to you,
  • You may object at any time to our use of your Personal Data,
  • You have the right to be “forgotten” by us by exercising your right to have your data deleted,
  • You have the right to request the suspension of the processing of your Personal Data,
  • You may request that your Personal Data be retrieved in a structured, commonly used and readable format in order to have this at your disposal and for transfer to another data controller,
  • You have the option of providing instructions on what to do with your Personal Data after your death,
  • You may also withdraw your consent at any time, in cases where such consent has been requested. This will in particular allow you to modify and/or withdraw your consent concerning marketing activities. 

You can exercise your rights by proving your identity and specifying your full name and the product or service concerned by contacting the following addresses :