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A collection agent visits your premises and scans the collection slip during the time slots specified in your contract. The collection agent will drop off new containers and pick up the full ones.

Colissimo Collecte environment can be accessed directly from the Colissimo Box and will be visible once you have signed your Colissimo Collecte contract. Your login and password are indicated on your contract.

To view your collected parcels, go to your Colissimo Collecte environment via the Colissimo Box. You will find your collected parcels in the "My collected parcels" section.

If you have several sites, you must have several accounts and subscribe to the service for each of the accounts (sites).

The rates are as follows: €2.50 per trip and €1.10 per parcel collected. You can find the general rates for the Colissimo On Demand service offer in your Selfcare.