For international and overseas destinations (with the exception of the 5 departments in zone OM1), the customs documents to enclose with your Colissimo International & Outre-mer shipments are as follows:
- 3 copies of the CN23 customs declaration
- 2 copies of the commercial or pro forma invoice (0% VAT for shipments outside the EU).
Then :
- Slide all documents into a transparent plastic pouch.
- Glue this pouch to the packaging, preferably on the same side as the shipping label.
These documents must not be glued directly to the packaging, but must remain accessible via the pouch, so that they can be picked up by customs.
Please note : the shipper is required to keep a copy of the CN23 within the legal time limit as proof of export for tax purposes, so a total of 4 copies of the CN23 are required.
In the 5 overseas departments of the OM1 (Guadeloupe, Martinique, French Guiana, Reunion and Mayotte), the process is 100% digitized and the Post Office operates end-to-end, so there is no need for any paper documents to be attached to the packaging.
